Here at the IJCSA, everyone on the directory has been thoroughly trained and educated on the importance of customer service. IJCSA will not train you to yes-man the customer to death. IJCSA teaches each individual how to take the time to care for and understand each customer's issue on deeper levels.

You can always expect a smile, eye contact, and a true connection. At IJCSA we all take pride in our work, and we want you, the customer, to share in this pride. And for those of us at IJCSA that deal with more sensitive matters, you can always expect the utmost respect and a superb level of professionalism.