International Janitorial Cleaning Services Association

☣ 12/5/2020 Covid-19 Update ☣ - We are experiencing high call volume. To find a certified janitorial service near you still in operation and accepting new clients please click here. 

The IJCSA Customer Service Certification Program (CSC)

Friendly, courteous and convenient customer service is necessary for cleaning service owners to be effective and profitable. Customer expectations are increasing, employees and yourself must be able to meet these expectations and serve customers effectively.

The IJCSA Customer Service Certificate Program (CSC) will help you improve your customer service skills with online training - CSC Certification is designed to boost your professionalism by helping you train good customer service skills throughout your company. Online course and printable material available to test employees in-house on good customer service techniques. 

Sign Up For This Certification Now >>   


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