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 International Janitorial Cleaning Services Association

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Featured members

Providing Great Customer Service

28 Mar 2024 11:56 PM | John Perkins

Providing great customer service as a cleaning company is crucial for success. All members of IJCSA receive training on how to provide great customer service to their clients. One of the biggest mistakes average cleaning companies make is not caring for or listening to their customers. This is what makes the members of IJCSA above average. 

With membership in IJCSA, cleaning companies learn how to focus on the customers’ satisfaction and ultimately gain happy, loyal, and repeat customers. By focusing on the needs, likes, and dislikes of the customers, IJCSA members show their customers that they hear them, understand them, and care about them. 

To find an IJCSA member company in your area, click the link to the IJCSA Business Directory

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