Rhiel Supply Co., which provides janitorial supplies to regional customers, has seen increased customer orders for disinfectants, hand sanitizers, soap and toilet paper, says Karen Blacko, customer service manager. Even the company’s outside sales and delivery services staff keep hand sanitizer and disinfectant wipes in their vehicles, per the guidelines from the Centers for Disease Control and Prevention.

“Our plans are to keep searching for vendors that have products that we can order,” Blasko said. “We got product today for disinfectant sprays for customers who were waiting for it. Our outside sales people are checking with their customers and helping them find the best solution.”

Manufacturers of cleaning supplies are struggling to keep production in line with need, so getting supplies to customers has been a challenge, particularly with hand sanitizer, Blasko says. Rhiel’s purchasing department is working hard to acquire more hand sanitizer, she says.

All of the schools that Rhiel supplies are well positioned, Blasko says, because of being used to the flu season.

“They just had to tighten up a little bit and make sure they had some backup supplies,” she says. “They did real well. Smaller companies, you don’t expect to have a major virus coming, so you have to revisit your plans.”

More at source: Business Journal Daily

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