After doing my fair research on certifications and customer service training, I came across IJCSA training hub and looked at all the training programs they provide.  As a new entrepaneur in the cleaning business, customer service starts as soon as the contact in made with a potential customer.  Understanding the basics and learning how to provide excellent customer service plays an important role in keeping your accounts happy and open to more business opportunities.    As found on the https://www.ijcsa.org/Find-A-Cleaning-Service-Janitorial-Service, all companies take pride in their customer service skills aside from providing certified and skilled work.  

Clients are the main reason we are in this business.  If providing excellent customer service skills stays in our top priority, business will grow.  IJCSA members already have the foundation in providing the most professional customer service to their customers.  Feel free to browse our directory of companies to find qualified and certified companies for your needs.