International Janitorial Cleaning Services Association

☣ 9/27/2022 Covid-19 Update ☣ - We are experiencing high call volume. To find a certified cleaning service near you still in operation and accepting new clients please click here. 

Featured members

What is Great Customer Service?

15 Aug 2022 2:18 PM | Kelvin Wright

Posting for Eva Green-Baysmore, CEO- Victory Cleaning Systems, LLC., Morrisville, NC

Customer service encompasses any interaction; in-person, online, and over the phone, that a customer or potential customer may have with you- and it includes the entire experience, from the initial contact, to service and beyond.

IJCSA 's members live by this to the fullest.  By selecting an IJCSA member for your cleaning needs, you are guaranteed Increasingly, great customer service each time.

Increasingly, great customer service means:

  • Service that is fast (“real-time” or “always on”)
  • Service that is personalized
  • Service that provides a connected experience
  • Service that’s proactive, offering a resolution before an issue or disruption occurs

Don't just take my word for it, try out an IJCSA member today!


© Copyright 2004-2022  International Janitorial Cleaning Services Association  "The Home Of Professional Cleaning Companies"