Great customer service in the janitorial and cleaning industry isn’t about flashy slogans or the lowest price—it’s about showing up when you say you will, doing the job right the first time, and treating every client’s facility like it’s your own. It means the crew arrives on time, in uniform, with a smile and the right equipment; they notice the little things (fingerprints on the break-room microwave, scuffs on the baseboards, a trash liner that needs replacing before it overflows) and fix them without being asked. It’s the office manager who can text the owner at 8 p.m. because the carpet got flooded and gets an immediate “On our way” instead of voicemail. It’s transparent billing with no hidden fees, proactive communication when weather delays a window cleaning, and follow-up calls to make sure the new green cleaning products are performing as promised. Above all, it’s the peace of mind that comes from knowing the people who hold the keys to your building are trustworthy, insured, background-checked, and genuinely care about the impression your space makes on your employees and customers.

That level of service is exactly what you’ll find with every member of the International Janitorial Cleaning Services Association (IJCSA). Our association members are independently owned cleaning companies that have committed to the highest standards of training, ethics, and performance. From coast to coast, IJCSA contractors deliver consistent, professional results backed by ongoing education, shared best practices, and a culture that puts the client first. Whether you need nightly office cleaning, daycare disinfection, medical facility sanitation, or post-construction cleanup, you can trust an IJCSA member to get it done right. See the difference for yourself—browse our nationwide directory and connect with a vetted, top-tier janitorial provider in your area today:

https://www.ijcsa.org/business-directory

Your building deserves the best. Choose an IJCSA member and experience great customer service, every single day.