In the cleaning industry, customer service is one of the most important aspects of what we do. We are there to make the customer happy with our services. As IJCSA members, we are trained and efficient in all aspects of customer service to provide customers with best experience possible.

Great customer service starts with ensuring you are listening to the customer and understand their wants and needs. Eye contact, a smile and a compliment can be a great way to open that communication line. Make sure you listen to your customers and deliver them a great product or service. 

Bloodborne pathogens are microorganisms that are in human blood and has the potential to cause various disease if exposed. These diseases may include HIV/AIDS, hepatitis b, hepatitis c, malaria, and syphilis. The CDC reported that approximately 5.6 million healthcare and janitorial service workers are at risk of exposure to bloodborne pathogens. Therefore, we must maintain gaining knowledge of bloodborne pathogens.

It's important to have knowledge of bloodborne pathogens because when knowledge is applied correctly it reduces the potential of a threat. Continually educating yourself on OSHA guidelines keeps the employer and their employees safe, also eliminates exposure in the workplace. With the training and guidelines of OSHA, it teaches us that we should treat all bodily fluids as if they are contaminated since there is no way to differentiate between infected fluids and non-infected fluids.

In conclusion, educating ourselves about bloodborne pathogens should remain our priority. Annually educating ourselves and employees on the proper clean up of bodily fluids will continue to ensure workplace safety. Taking the initiative to meet OSHA guidelines will help you and others around you by limiting exposure.

Using green, eco-friendly cleaning products can improve the air quality, reduce health and environmental concerns and sets the standard for environmentally responsible behavior. Contributing to a well thought out green cleaning practice will benefit not only client, but it will also ensure that you are reducing your impact on the environment. Your clients will appreciate this and maybe even start using green cleaning products themselves! green cleaning service directory

To implement a good green cleaning service program you must first conduct an audit of the facility or area in which you have been hired to clean. This will help you assess which areas need the most improvement and build a comprehensive plan around this. Next is to train the cleaning staff with the use of chemical and equipment handling and cleaning procedures. Afterwards, review the progress to make sure the green cleaning program is successful and implement any changes. 

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It is extremely important for employees and staff to know and understand the importance of Bloodborne pathogens. Knowing how to use universal precautions by assuming all bloodborne pathogens are infected by performing protective practices, keeps employees and staff safe. All staff and employees benefit from knowing the proper procedures to clean and disinfect the contaminated area. Having the the proper training and knowledge of who to contact when exposed to bloodborne pathogens could be the difference between life and death.

Diseases that can be found in bloodborne pathogens, include, but are not limited to: Hepatitis B (HBV) and Human Immunodeficiency Syndrome (HIV).  These pathogenic microorganism can be exposed to the human body through, mucous membrane. This is why universal precautions should always be used when handling bloodborne pathogens, assuming it is contaminated to avoid possible spread and exposure of any possible diseases. 

Protective practices like wearing PPE, having and using color coded labeling of bags and bins, and disinfecting any tools used to disinfect the area, helps to avoid any careless acts of spreading the bloodborne pathogens outside of the contained area. After removing gloves, hands should be washed immediately. Employees and staff all should be aware that if they believe they have been exposed, immediately contact their supervisor and physician.  

Having the training and knowledge of how to properly handle bloodborne pathogens is a very important part of cleaning and should always be handled properly by cleaning staff and employees.  We come in contact with these situations more often than most. Not knowing how to handle bloodborne pathogens could be detrimental to the employee and staff’s health.  

Properly cleaning healthcare facilities is so important to keep everyone safe and healthy. This includes: patients, visitors of patients, healthcare workers, as well as the cleaning personnel for these facilities. When a loved one has to go to the doctor or be admitted into hospital, you want the peace of mind of knowing you and your loved one will be safe from germs and bacteria as much as possible. 

Along with following healthcare protocol for patient health and safety in general, it is also important for the cleaning personnel to follow strict and proper regimens to help in the process of a clean and safe environment for everyone that comes in contact or indirect contact with a potential infection. As a professional healthcare cleaner, it is my responsibility to make sure I am doing my part to keep others as well as myself safe by doing the following with all healthcare facilities. I will wear the proper PPE, use the correct disinfecting products that are registered with the EPA, clean all high touch surfaces, wash hands regularly, and always put on a new pair of latex gloves before entering a new patients room. 

By following the procedures mentioned above I am confident that proper cleaning and disinfecting will help with the spread of germs and bacteria in a healthcare facility. I am thankful  for https://www.ijcsa.org/Janitorial-Service-Directory-Find-A-Janitorial-Service-JanitorialServices with the opportunity to learn and also for allowing my business to be a part of this great organization.  

The roles of janitorial & custodians are extremely important to upkeep buildings, schools, medical facilities, churches, and much more. Janitors are the reason why people are able to go into a bathroom or building or breakroom and it is smelling and looking clean.  Janitorial services is something that can never be overlooked. The White House as a Janitor, who cleans and keeps the oval office very tidy and clean. Janitors have to be trained and learn proper steps to cleaning a variety of locations within the facility.

Janitors keep the location spotless and clean for the next day and or shift for oncoming staff who work at the location.  There is many perks in hiring an janitor to maintain the building functions , such the cafeteria, restroom, breakroom, gym, locker room, and so much more. Floor maintenance for stripping, waxing, buffing the floors(VCT) when needed. 

Training janitors properly and continuous training can improve the janitor's ability to get the job done and have great productivity during their shift. The biggest concern would a dirty and unsanitary environment for people to be in. Especially during these times of uncertainly about COVID-19 and it being noticed that it's on the raise again.  Its very important to have janitors working and trained to serve the public at the highest level . 

Janitors keep everything organized and tidy, helps others mental health. A individual walks into a dirty locations and makes people take caution due to the look and smell of the location. Versus that same individual walking into other part of the building which is properly clean and tidy puts people in great mental state and good. No janitor and see how your locations look after one week. Janitors are vital to keep the environment clean and organized , which is needed more than ever.

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Bloodborne pathogens are infectious microorganisms that are transmitted by blood. For example, HIV and hepatitis B (and many others) are bloodborne pathogens. These diseases are transmitted through infected body fluids that enter the bloodstream of an uninfected person. Bloodborne pathogens can be transmitted through infected body fluids that enter the bloodstream. HIV and HBV can pose serious, long-term health risks or even death if someone comes into contact with them.

These pathogens can be transmitted in several ways. The most common ways of transmission are needlesticks, cuts, bites from humans, and mucous membranes. For example, if you are taking out the trash and come in contact with a dirty or used needle, you may come in contact with a bloodborne pathogen. Or you may need to mop up bodily fluids, and splashes can come in contact with your mucous membranes or contaminate a small tear in your skin. Any cleaning job where you come in contact with blood or other body fluids puts you at risk for spreading bloodborne pathogens. All in all, you should always assume that all body fluids you come into contact with are contaminated. This is called universal precautions. Therefore training on bloodborne pathogens is required for proper cleaning.

OSHA has developed training on bloodborne pathogens that explains how to clean body fluids, what personal protective equipment to wear when cleaning body fluids, how to properly clean and dispose of body fluids, and what else to look for in this area. For example, gloves, goggles and possibly a face mask are essential for your own protection from contamination. Thorough hand washing after an exposure is also among the important protective measures. In addition, any contamination waste generated must be specially labeled and disposed of separately, for example in different colored waste bags (red or orange).

Cleaning services and training on bloodborne pathogens are essential to keeping our environment safe for everyone. Every cleaner should complete training on bloodborne pathogens, as it is necessary for the proper performance of the job. Employers should provide access to this training free of charge during working hours. This training is one of the most important experiences a janitor or cleaner needs to have, especially, but not only, if they work in a hospital. The CDC reported that approximately 5.6 million healthcare and janitorial service workers are at risk of exposure to bloodborne pathogens. If you can clean and dispose of body fluids before a bloodborne pathogen can spread, you can save lives!

I have been in the cleaning field for twenty years ,  over time I have built my career as a cleaning professional I have made great strides  in my cleaning career through dedication and hard work I have built a great clientele base over the years whom I value you greatly and attribute for my greater success . I am OCD a germophobic by nature my instinct is clean , I am a strong innovative cleaner that knows how to bust through and remove grime , always a front runner in safety for me and my clients .I am a  detail oriented cleaner  and  have exceptional organizing techniques as well as design I always follow through with a showroom finish on every cleaning job I complete .

I was a young single mother my only skill at the time was being a mom and homemaker working endless jobs to make ends meet while attending classes  and paying my way through college I worked hotels and other no end jobs barely making ends meet then I discovered I could clean on my own I landed a new construction contract through my fathers long time best friend it didn't take long until the money started flowing in I have been building different avenues ever since cleaning residential ,  commercial ,  and new construction .

  I can honestly say the last five years have been my best growth and strongest clientele base I ever had I have built my growth through strong customer service skills dedication and hard work has gained me great PR  word of mouth and referrals through past and current clients is what has created my biggest growth thus far  . My clients are  people that I have grown to love knowing and caring for their needs for so many years some more recent than others  I consider them friends as well as an extension of family when you are working for the same costumers throughout the years would be hard not too in my opinion  . Up until a few months ago I was very confident within my skill and experience as a cleaning professional to clean and disinfect for my clients keeping them safer every clean giving extra protection through the cold and flu season then Covid - 19 came , when I realized  how serious the pandemic was I suspended business immediately even before the state started shutting down I knew this virus was bigger than anything I had ever experienced . My instinct was to immediately start looking for more astringent PPE for proper protection for my personal protection as well as my clients protection I immediately thought to seek training and certification for bio hazard cleaning  did a quick search online and found IJCSA I was navigating the website and found I could get certified in biohazard cleaning but first I would have to get certified in hazardous chemicals customer service , residential cleaning specialist  then move on to bio hazard cleaning certification  IJCSA also has many other certifications available . I have had a lot of fun taking these refresher course study for these certifications has reminded me of the importance of chemical safety and the different resources out their for us professionals .

For me the key advantages of hiring a cleaning professional that has passed the IJCSA RCS Certification is for safety professionalism  and good cleaning performance providing a better experience when hiring a house cleaner . hiring  a IJCSA RCS Certified cleaner advantages in safety is a front runner in this dangerous time with Covid - 19 looming in my opinion is a must for a cleaning professional to train for safety in all aspects IJCSA RCS Certified cleaners certify in bloodborne pathogens , hazardous chemical , cleaning skill and safety definitely is an advantage for you to insure to your clients you are ready and qualified for the job moving forward .

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The most important benefit knowing about the risks of bloodborne pathogens is employee's safety when it comes to cleaning a Health's Care Facility.

I found this course helpful because as business owner knowing how to protect my employees from any contagious situation make my workforce healthy and safe therefore, more proactive and professional to their tasks.

HBV, HIV, are threats that all of us in the cleaning industry should be aware and ready to stop the spread according to the OSHA regulations.

It is extremely important for cleaning employees to be aware of the risk that comes from bloodborne pathogens. Cleaning staff could come into contact with many forms of bodily fluids that have the possibility of spreading disease. There is a possibility to infect themselves and many others by not properly handling situations where bloodborne pathogens could be a risk. Cleaning staff should always use universal precautions.

Even if a particular cleaning staff member would not usually be expected to come into contact with a bloodborne pathogen, they should have the proper training to be able to handle the situation and reduce the chances of anyone contracting a bloodborne pathogen whenever possible.

Bloodborne pathogens training can help employees to be aware of the risk and to use universal precautions by wearing proper PPE and following all established safety protocols. Without training employees may not be aware of the risks and that could lead to many people being at risk to be infected by a bloodborne pathogen that could have otherwise been avoided.