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International Janitorial Cleaning Services Association

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  • 30 Apr 2024 10:35 AM | Garnett Patmon

    What is great customer service? How we define customer service is a way of assisting and advising individuals who wish to either buy our products or use our services. In customer service we do everything possible to meet our customers needs and demands. We simply follow the motto ‘Whatever makes the customer happy’ rather than ‘The Customer is Always Right’. While many would argue with this narrative I feel the first is better because sometimes the customer may not know what they are doing and are reaching out for help. It is important when dealing with a customer to show them empathy, compassion, provide knowledge and attention as well as that you are listening to them and care about what they have to say. You should always show the customer respect and that you are reliable enough for them to trust not only in your business but also you as a worker. 

    When operating a janitorial or cleaning service providing good customer service is critical to the success of our business. The International Janitorial Cleaning Services Association as well as its members keen themselves on making their customers happy. In my time I have never seen so many businesses and companies who care deeply about their clients as all members at IJCSA do. If you or anyone you know are in need of a particular cleaning service feel free to check out some of the websites businesses https://www.ijcsa.org/Find-A-Cleaning-Service-Janitorial-Service.




  • 30 Apr 2024 10:20 AM | Christi McNulty

    Maintaining a high standard of cleanliness in healthcare facilities is not just about aesthetics—it is a crucial factor that directly impacts patient health and safety. Proper healthcare facility cleaning is essential to create an environment that minimizes the risk of infections and supports the well-being of patients, healthcare professionals, and visitors.

    First and foremost, healthcare facilities are unique environments that demand meticulous cleaning due to the constant flow of patients and the presence of various pathogens. Effective cleaning in healthcare settings involves not only visible surfaces but also high-touch areas and hidden spaces where harmful microorganisms may linger. Janitorial services specializing in healthcare cleaning, such as those listed in the Janitorial Service Directory, play a pivotal role in employing industry-specific protocols to ensure thorough sanitation.

    One such exemplar in the field is Crystal Clean Medical Office Cleaning in Arvada, Colorado, whose expertise in healthcare facility cleaning extends to using hospital-grade disinfectants, implementing rigorous infection control measures, and maintaining strict adherence to industry regulations. Their commitment to cleanliness helps create a safe and healing environment for patients while safeguarding the health of healthcare professionals. In the realm of healthcare cleaning, attention to detail and adherence to best practices are not just preferences; they are imperative for promoting the overall well-being of everyone who walks through the doors of a healthcare facility. Choose a specialized janitorial service that prioritizes healthcare cleaning to ensure the health and safety of your facility's occupants.


  • 30 Apr 2024 9:05 AM | Christi McNulty

    In the wake of global health concerns, the implementation of medical cleaning practices has become a crucial aspect of maintaining clean and safe residential and commercial spaces. The lessons learned from healthcare cleaning can be seamlessly integrated into various settings to protect the population and contribute to a healthier world. By adopting these practices, not only are harmful bacteria, germs, and viruses effectively addressed, but the overall well-being of communities is safeguarded.

    Adapting Healthcare Protocols: Residential and commercial spaces can benefit immensely from adopting the rigorous protocols practiced in medical cleaning. Crystal Clean Office Cleaning and Sanitizing Service in Arvada, CO, is a shining example of a service provider that embraces these practices, ensuring the highest standards of cleanliness. Through specialized disinfectants, meticulous attention to high-touch surfaces, and a commitment to thorough cleaning, businesses and homeowners alike can mitigate the risks associated with harmful pathogens.

    A Comprehensive Approach: The values associated with protecting the population extend beyond the healthcare sector. Recognizing the interconnectedness of our communities, it becomes imperative to implement a comprehensive approach to cleaning. The International Janitorial Cleaning Services Association (IJCSA) Janitorial Services Directory serves as a valuable resource for connecting with professional cleaning services committed to upholding these values. By selecting services that prioritize health and safety, individuals and businesses contribute to a collective effort to create cleaner, safer environments.

    The Impact on Global Well-Being: The integration of medical cleaning practices into residential and commercial settings transcends immediate benefits, influencing global well-being. As businesses and homeowners embrace these practices, they play a vital role in reducing the transmission of illnesses and promoting a cleaner planet. The ripple effect of such practices contributes to a world where communities are healthier, and the risk of infectious diseases is minimized.

    Conclusion: In conclusion, the incorporation of medical cleaning practices into various cleaning situations is a proactive step toward protecting populations and creating a safer world. By leveraging the expertise of services like Crystal Clean Office Cleaning and connecting with professionals through the IJCSA Janitorial Services Directory, individuals and businesses can champion the cause of health and hygiene. As we collectively navigate the challenges of our time, the adoption of medical cleaning practices becomes not just a necessity but a shared responsibility for the well-being of the global community.


  • 30 Apr 2024 8:41 AM | Anthony Willis

    Cleaning employees and staff play a critical role in the ongoing effort to control the spread of germs and pathogens which can often lead to any number of diseases including but not limited to HIV and HBV.  When we receive training and education on bloodborne pathogens, we help guard against the spread of contagions that can result in negative health consequences for anyone who might otherwise be exposed to them. 

    As a professional in the janitorial services field, I value the training that I received particularly since I work in medical facilities.  My training has helped me to better understand best practices for the properly handling of trash including a process which is very common that being the compacting of trash within trash liners and how that is a potentially hazardous practice which I will advise my staff not to perform.

    My training has also helped me to better understand the most likely sources for the transmission and exposure to bloodborne pathogens, that being that pathogens are most likely to enter our bodies through our mucus membranes and or through cuts to our skin.  I think that most cleaning professionals take the basic precaution of wear gloves but armed with a better understanding of the other ways an infections can occur, I am inclined to resume wearing additional PPE including protective eyewear and a face mask.  

    I think our collective relief that the threat posed from COVID 19 has been drastically reduced, got us all a little lax and this training reaffirmed the need for cleaning professionals to be as vigilant now as we were in the not- so-distant past.






  • 29 Apr 2024 11:37 PM | Jair Pineros

    Healthcare facilities required special steps and procedures to clean and disinfect due to the high risk of contamination from harmful pathogens such as germs, bacteria, and viruses. How can we implement the same procedures to other areas of janitorial services? And how can we be the fore front against the spreading of diseases from these microorganisms?

    Medical cleaning training procedures are effective in high risk areas where germs and viruses are present. The use of PPE and appropriate cleaning and disinfecting techniques are very important to avoid direct or indirect contact with pathogens. The same procedures could be utilize for residential and commercial cleaning to achieve better results for your own company and customers.

    Cleaning methods use in health care facilities can be apply in residential cleaning. For instance, high touch areas should be disinfected in the same manner medical institutions do, as well as bathrooms and kitchen. When it comes to commercial cleaning, the same procedures for health care facilities should be use. In commercial settings high traffic areas like floors and carpets should be disinfected in a daily basis. Items like phones, computers key boards, hand rails and door knobs are a breeding ground for viruses.

    Protecting our environment wheatear is home or business from harmful pathogens is essential for a good standard of living. Cleaning and disinfecting is a good habit and should always be exercised in a daily basis. As of right now, with the recent covid-19 pandemic we are aware of how important disinfecting is and how keeping a good habit of cleanliness have a positive impact in our lives.       

    Find Professional Certified Cleaning Companies Here


  • 29 Apr 2024 9:58 PM | Jennifer Medina

    Hi, my name is Jennifer Medina, owner and operator of BioCare. Just like myself, all other members of the International Janitorial Cleaning Services Association (IJCSA) are committed to providing each and every one of our customers and clients with impeccable customer service skills that will make your day better. As a client and/or customer, it is up to us to provide you with the service you deserve. 

    When all of us decided to go into this line of business we knew that sometimes you cannot please everyone, but that doesn't stop us from providing quality customer service to you because you are our priority. If for some reason you are dissatisfied with your service, do not hesitate to let us know. Let us know and we will work with you and see what we can do. As a whole, providing great customer service to you is a priority to us. If interested please visit the following link and we will be happy to service you: https://www.ijcsa.org/Find-A-Cleaning-Service-Janitorial-Service

  • 29 Apr 2024 9:13 PM | Renee O’Brien-Peet

    Great customer skills are vital to a company establishing clients as well as gaining new clients. IJCSA members have access to tools that will help improve their customer service skills if needed. 
    As great customer service is an important part of solving customer issues and complaints, it is also big part of making customers feel welcomed, cared for, and valued when they call, email, text, or visit a place of business. IJCSA members always welcome their customers will a smile and a warm greeting to ensure that your experience will leave you satisfied and ready to visit them again! 

    IJCSA members take the time to warmly welcome clients, listen to their needs, provide the proper services to meet those needs and thank their customers after services are complete. When there is customer dissatisfaction, IJCSA members work hard to listen, understand, apologize, and problem solve to resolve any issues and leaving you satisfied. 
    GREAT CUSTOMER SERVICE IS OUR GIFT TO YOU!

    IJCSA members take the time to warmly welcome clients, listen to their needs, provide the proper services to meet those needs and thank their customers after services are complete. When there is customer dissatisfaction, IJCSA members work hard to listen, understand, apologize, and problem solve to resolve any issues and leaving you satisfied. 
    GREAT CUSTOMER SERVICE IS OUR GIFT TO YOU!Visit

    Visit IJCSA members today!

    https://ijcsa.org/Sys/PublicProfile/70359635

    http://www.mariabrasileira.com.br/

  • 29 Apr 2024 7:02 PM | Anthony Epps

    The roles of janitorial & custodians are extremely important to upkeep buildings, schools, medical facilities, churches, and much more. Janitors are the reason why people are able to go into a bathroom or building or breakroom and it is smelling and looking clean.  Janitorial services is something that can never be overlooked. The White House as a Janitor, who cleans and keeps the oval office very tidy and clean. Janitors have to be trained and learn proper steps to cleaning a variety of locations within the facility.

    Janitors keep the location spotless and clean for the next day and or shift for oncoming staff who work at the location.  There is many perks in hiring an janitor to maintain the building functions , such the cafeteria, restroom, breakroom, gym, locker room, and so much more. Floor maintenance for stripping, waxing, buffing the floors(VCT) when needed. 

    Training janitors properly and continuous training can improve the janitor's ability to get the job done and have great productivity during their shift. The biggest concern would a dirty and unsanitary environment for people to be in. Especially during these times of uncertainly about COVID-19 and it being noticed that it's on the raise again.  Its very important to have janitors working and trained to serve the public at the highest level . 

    Janitors keep everything organized and tidy, helps others mental health. A individual walks into a dirty locations and makes people take caution due to the look and smell of the location. Versus that same individual walking into other part of the building which is properly clean and tidy puts people in great mental state and good. No janitor and see how your locations look after one week. Janitors are vital to keep the environment clean and organized , which is needed more than ever.

    https://www.ijcsa.org/eppsolutelycleanllc

  • 29 Apr 2024 5:07 PM | Anonymous

    Cleaning employees should know about Bloodborne pathogens and the risk it carries being exposed to it, if it is infected. It's important that employees know about universal precautions to prevent the spread of Bloodborne Pathogens, such as wearing the protective gear like gloves and goggles. 

     If you are ever exposed to an infectious disease you will know how to correctly clean wounds that were exposed and disinfect the affected areas.  You should treat all blood and bodily fluids as infected. It's important that cleaners know about Bloodborne Pathogens, to keep the place clean and prevent spreading. 

    Keeping yourself safe by always washing your hands after you've removed any PPE. Knowing how to properly dispose of needles and linen. All biohazard containers should be labeled and/or color coded.

  • 29 Apr 2024 4:34 PM | William Green

    How Important Are Janitors & Janitorial Staff To Our Daily Lives

    Janitors are extremely important to our day to day lives. Just think without janitors, going to the hospitals with bodily fluids and trash everywhere. I can tell you now that you would probably walk out. Or what about going to the grocery store and seeing trash and old food all over the floor, again you would probably walk out.

    Janitors make up the back ground of the world but without janitors the world would be a complete mess. Mostly every company in the world that allows customer access to their facility should understand that customer service starts with a clean waiting area.  If you agree, you are at the right place. Please see IJCSA's Janitorial Service Directory- https://www.ijcsa.org/Janitorial-Service-Directory-Find-A-Janitorial-Service-JanitorialServices for all your janitorial needs.

    Before I let you go, you should understand when go to the bank, gym, store, or even events that it take a lot of effort from great men and women to have cleaned up the place so you could enjoy the best experiences of your lives.   Please see a janitor, thank a janitor.

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