International Janitorial Cleaning Services Association

☣ 10/22/2020 Covid-19 Update ☣ - We are experiencing high call volume. To find a certified janitorial service near you still in operation and accepting new clients please click here. 


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Customer Service Excellence

16 Sep 2020 7:53 AM | Jacqueline Cupples

Customer service is one of the most important things in a business. Customers want to feel important and also want to make sure their needs are satisfied. Face to face communication is a more personable way to communicate with your customers because eye contact and a simple smile can go a long way. But that is not always an option so a phone call or an email is the only way to do so. Still, the customers needs should be number one. Listening and empathizing with the customer is most important so a real result can be set in place. 

IJCSA has great customer service. Thru communication, tho not face to face, still feels like its service with a smile. Kind and concerned representatives are looking to help with whatever you need. They will find a resolution with the question or concern you have. Follow the link for your directory:

Ijcsa.org/Find-A-Cleaning-Service-Janitorial-Service

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