Great customer service in operating a janitorial or cleaning service is all about attention to detail and going above and beyond for your clients. It involves not only providing top-notch cleaning services but also being responsive, reliable, and adaptable to meet their needs.

This means showing up on time, communicating effectively with clients, addressing any concerns promptly, and always striving to exceed their expectations. Providing great customer service also involves building strong relationships with your clients by getting to know their preferences and tailoring your services accordingly. Additionally, listening actively, being courteous, and showing genuine care for the well-being of your clients and their spaces are all essential aspects of great customer service in the janitorial industry. Ultimately, it's about making sure that every client feels valued, respected, and satisfied with the work you provide.