Janitors and janitorial staff are vital to any business. They ensure the environment, both inside and outside the facility, are upkept, sanitized, and cleaned efficiently. Without them, businesses and facilities would not be able to function properly as the safety of its employees and customers health would be at risk. As well as the buildings would not be able to facilitate properly. 

Janitors and janitorial staff are the first line of defense when it comes to ensuring the spreading of germs and other illnesses are at a minimal. As well as ensuring everything is functioning as it should. They clean, sanitize, maintenance, and inspect the premises. Janitors and janitorial staff are properly trained in what products to use and the proper ways to fix things or report issues to the right person. 

As you can see, without janitors and janitorial staff, facilities and businesses would pretty much crumble. They are the ones who provide the first opinion of a place. If done good, the business will have a good first reputation. If done, horrible or not at all, customers will not want to be there or be affiliated. It takes a specially trained person and staff to make sure your facility is up to par. You can find trained janitors and janitorial staff here: International Janitorial Cleaning Services Association - Janitorial Services Directory (ijcsa.org). 

 The International Janitorial Cleaning Services Association offers a certification program that covers an extensive range of cleaning knowledge. Companies that have enrolled in this program have put in a lot of time studying to thoroughly understand the material. Certification is proof of their competency. Hiring a cleaning company that has completed certifications shows that they have a deeper understanding of the cleaning industry. With a deeper understanding, there is less likely to be a high amount of customer service complaints. The goal here is to be trained well enough in our field to eliminate the majority of problems from ever happening in the first place.

These companies have put forth the extra time and energy to complete these courses. It shows that they are willing to go above and beyond the bare minimum that is required of them. It is safe to say that if they are willing to do so in their training, they would be willing to do so with their customers as well.

On top of the rigorous cleaning certifications offered by the program, members also have the option to complete a customer service course. No matter how trained you at in your field of work, there will always be complaints from time to time, it is inevitable.  This will teach them how to put customers first and show the client that great customer service is a top priority.

To find a cleaning company in your area, here is a directory:

https://www.ijcsa.org/Janitorial-Service-Directory-Find-A-Janitorial-Service-JanitorialServices

Yes the hype surrounding COVID is justified as so many people have passed, now as professionals we have the opportunity to make an impact, not just for the moment but in general.

Bloodborne pathogens are inside every part of us and may develop and we need to learn how to deal with those in a safe, professional manner.

Great customer service is about making sure your customer feels special and needs are heard. As a member of the IJCSA, there is an important standard that keeps our customers, employees, and members confident they are going to get the best of the best. We value our clients input and are always creating new ways to be better than we were yesterday. 

Customer service is about making sure your client feels heard. One way we do that is by prioritizing our client's specific needs and wants. This isn't a "one size fits all", even though our high value standard accommodates small and large clients. We listen to what the our clients say and we go above and beyond to make sure they are satisfied. We keep constant communication on what we can do to be better, then we execute promptly and efficiently!

Great customer service is about making your client feel special. Here at Man Maid we know that the customers take the #1 priority. We make sure you feel special by not only being a premier cleaning service but also having a great attitude. We love what we do! We make sure our clients feel that in our communication, professionalism, timeliness, and constant feedback on our clients experience with us. 

When janitorial services are mentioned, a few common things come to mind: Sweeping floors, washing windows, cleaning and disinfecting surfaces, vacuuming floors... and the list goes on. But one of the most effective and noticeable things commonly  goes unmentioned: carpet cleaning. An uncleaned carpet can detract from the overall appeal of any building, and neglecting your carpet can easily create one big, odorous eyesore. That's why when you employ a member of the IJCSA, you can rest assured that the carpet will get the same priority as the rest of your facility.

Members of the IJCSA such as our business (Lanford Group, LLC) understand that a carpet is just as important as having clean windows and a tidy interior. Many members of IJCSA have undergone training to become certified in carpet care & cleaning, and it shows in the work that we do.

Find A Local IJCSA Carpet Cleaning Service Here

It is very important to clean all facilities; residential and commercial the same way as healthcare facilities.  In actuality some of the same people are going and coming in residential area and commercial facilities as well as healthcare facilities.   Meaning the same people are spreading the same germs and viruses as people in healthcare facilities.

 Whether a person knows it or not they are spreading germs to other people.  Therefore, using the same training and cleaning techniques are mandatory when it comes to cleaning either facility.  IJCSA have plenty of training for all types of facilities, just look at the link provided: https://www.ijcsa.org/Janitorial-Service-Directory-Find-A-Janitorial-Service-JanitorialServices

You can implement medical cleaning practices into other residential and commercial cleaning situations by using medical grade products; therefore you can be certain all facilities are getting the same type of cleaning and disinfectant.

https://www.ijcsa.org/Janitorial-Service-Directory-Find-A-Janitorial-Service-JanitorialServices

Janitorial services play a big part in home and work life. The best thing about janitorial services is that you will have a team of professional that are well - versed in using cleaning equipment and supplies that are needed to thoroughly do the job. Janitorial services always focus on to maintain and keep any kind of office or home healthy and clean. Janitorial services will help bridge the gap so that your business stays clean, and you don't have to divert your attention from another task.

Your home or business is the place you are in everyday that reflect you and your character. The actual appearance of a home or business gives an overall impression to your guest or clients. This actual appearance not only relates to home or business structure and layout but also the cleanliness of surroundings. This is the reason why many owner homers and companies should hire a professional janitorial service to ensure that cleanliness is well maintained.

Janitorial services play an important role in the overall function. A professional janitorial company can keep your home or business spic and span. This is vital for maintaining a sanitized and beautiful appearance. It is also beneficial for the health of those in the building, as sanitized surfaces decrease the risk of allergic reactions and bacteria. When these surfaces are properly cleaned and disinfected, they will also be free of viruses and debris. A janitorial company is trained and skilled to get the job done correctly.

In many environments that we provide janitorial services, it is highly likely that we will come into contact with blood soiled products during the normal course of our duties. From industrial settings to office settings, normal everyday accidents occur. Aside from accidents, there are employees with medical conditions that require the use of needles. All of these situations increase the risk of exposure to blood.

Proper training is the only way to ensure employees in the field are prepared to deal with these hazards and accidents. There are standards and best practices to follow when coming into contact with a bloodborne pathogen. Proper training ensures that employees understand how to clean, disinfect, and dispose of material.

Trash should not be manually compressed due to possible hazards from sharp materials. OSHA standards require that all blood-soiled material be disposed of in a red biohazard bad. Sharps should be disposed of in a puncture resistant container. Following these standards, and protocols, will help ensure the safest possible work environment.

Medical cleaning practices can be used in the practice of cleaning everyday items such as bathrooms and trash cans.  How many people spit into trash cans?  This makes a potentially hazardous material that you could come into contact with.  Think of CoViD19 and the potential for it to spread.

Now wearing PPE and a mask makes more sense in your day to day actives.  Not using gloves and a mask isn't such a big deal.  Now keeping hands washed and gloves on seems much more valuable.  Unfortunately the risk has always been this high, we are just now taking it seriously.

Using Medical Cleaning Practices in our day to day activities in the only way we are going to get back to a normal life.  Stores must implement new policies and procedures to deal with this silent enemy that is upon us.

I plan to use TwinOxide brand Chlorine Dioxide, a hospital grade disinfectant to use in residential applications.  Studies show it can kill pathogens in air at a concentration around 0.05 ppm or less.  This means we can bring the same level of disinfection you expect at the ER operating room, right into the home.  There is no reason these procedures wouldn't work to help reduce the spread of harmful pathogens that may cause disease.

Intuitively, the exposure to bloodborne pathogens in the average janitorial work space may seem lower than in a typical medical clinic or a hospital. However, it is most important that all cleaning personnel and staff across the board be fully informed about the presence and hazards of bloodborne pathogens in the work place. Information is power. In this case, it is power of the staff to be safe from infection and debilitating decease or even death. It is not just about the productivity of the staff. It is the moral thing to do. They should know about the possible presence of the viruses and the precautions to take to avoid possible infection.

The HIV, HBV, HCV are the common bloodborne viruses that affect humans. The Covid 19, Ibola viruses are equally infectious and lethal and survive only for a short time out the human blood. But that is no consolation; these viruses are deadly materials.

In order to prevent infection in the work place, OSHA developed the following universal precaution: all bodily fluids such as blood, etc., should be treated as if contaminated with these viruses. Proper PPE (gloves, goggles, protective clothing) must be worn to decontaminate an area.

All trash must be handled with extreme care: no pressing down on any trash as there may be sharp objects such as needles, broken glass tubes, that can pierce the skin and cause infection. If someone is injured, the incidence must be reported immediately to the supervisor who will call a medical institution or a doctor. Treatment of the injured will be free to the injure worker.

All cleaning personnel must clearly understand the possible presence of dangerous bloodborne pathogens at the work place. The team must also be taught how to prevent injury or infection with these viruses. A healthy worker is a productive worker. Higher productivity is generally good for business.