A Wilkes-Barre company is failing to fulfill the terms of a janitorial contract for Scranton's government buildings, city officials say.

But Jan Pro of Northeastern PA officials contend the company is meeting its contract requirements and is holding additional meetings with city officials.

"From our standpoint, we are living up to the contract," said Steven Zirnheld, company co-owner. "We are working hard to make sure they are satisfied."

In 2009, Jan Pro was one of four companies that responded to the city's request for proposals. It offered the lowest bid at $84,760.60 for a two-year contract. The other companies offered prices to clean City Hall and the police department station that ranged from $98,000 to $142,378. The contract ends Dec. 31, 2011.

In a letter sent to city solicitor Paul Kelly, Jr., City Controller Roseann Novembrino said there have been numerous concerns since the contract began with Jan Pro, including the company not refilling soap in bathrooms in City Hall as is required in the contract. City officials say the company is also failing to do other activities, such as not cleaning the floor and door windows and not refilling toilet paper.