IJCSA Customer Service Certification

What great customer service is, in regards to operating a janitorial or cleaning service, is always being there for your managers. For example, great customer service, in regards to my company, would be weekly check-ups, meetings, and training with the management staff on site where we may have service. Showing the managers that they are working with a company that cares for each property individually goes a long way. One more point I'd like to make is constant availibilty. This goes off holding weekly gatherings and training, however, even if you cannot make it in person, your cell-phone should be your best-friend. 

Looking at a few of the members in the IJCSA in Illinois, I found that there communication is constantly superb. The members of the IJCSA put their clientele first before themselves. This is what makes them strive as successful members and managers. Customer service to any IJCSA member, is very important, if not the single most important trait.