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 International Janitorial Cleaning Services Association

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Featured members

Great Customer Service

22 Feb 2026 12:45 PM | Brandi Mills

Great customer service is the foundation of every successful janitorial and cleaning service. It goes far beyond simply completing a task — it means showing up on time, communicating clearly, respecting our clients’ homes and facilities, and consistently delivering results that exceed expectations. In the professional cleaning industry, trust is everything. Clients are inviting us into their businesses, schools, medical facilities, and homes, and they deserve reliability, professionalism, and integrity every single visit. That is why members of the International Janitorial Cleaning Services Association (IJCSA) are committed to operating with transparency, accountability, and a true customer-first mindset.


IJCSA Members understand that great customer service means listening carefully to client needs, customizing cleaning programs, responding quickly to concerns, and standing behind our work. We prioritize safety, ongoing education, and industry best practices to ensure every client receives dependable, high-quality service. Our members are trained professionals who value long-term relationships over quick transactions, and we take pride in maintaining clean, healthy environments for the communities we serve. When you hire an IJCSA Member, you are choosing a company that puts clients first and treats customer satisfaction as a top priority. To find a trusted IJCSA cleaning professional near you, visit the IJCSA Business Directory at:

https://www.ijcsa.org/business-directory


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