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 International Janitorial Cleaning Services Association

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Customer Service in the Cleaning Industry

28 Oct 2024 2:36 PM | amanda lockwood

In the cleaning industry, customer service is one of the most important aspects of what we do. We are there to make the customer happy with our services. As IJCSA members, we are trained and efficient in all aspects of customer service to provide customers with best experience possible.

Great customer service starts with ensuring you are listening to the customer and understand their wants and needs. Eye contact, a smile and a compliment can be a great way to open that communication line. Make sure you listen to your customers and deliver them a great product or service. 

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