Great customer service in a cleaning business means consistently delivering high-quality cleaning services, being responsive to customer needs and concerns, providing clear communication, addressing issues promptly, and going the extra mile to personalize the service, all while maintaining a friendly and professional demeanor, essentially exceeding customer expectations and building trust through reliability and attention to detail

Ijcsa members strive for excellence in our everyday careers. We have a directory of wonderful and compent Ijcsa members waiting to assist you with your janitorial needs. Please feel free to browse Ijcsa directory.#Michigan, Housekeeping# 

• Personalized service:

  Understanding individual customer needs and tailoring cleaning routines accordingly. 

• Clear expectations:

  Clearly communicating cleaning procedures, pricing, and scheduling details. 

• Professionalism:

  Arriving on time, respecting customer property, and maintaining a polite and respectful attitude. 

• Addressing issues effectively:

  Taking responsibility for any issues that arise and promptly finding solutions. 

• Feedback loop:

  Actively soliciting customer feedback and using it to improve services. 

• Flexibility:

  Accommodating special requests or changes to cleaning schedules when possible. 

• Building relationships:

  Getting to know customers and showing genuine interest in their satisfaction.