"What is costumer service?" costumer service is an important part in IJCSA. Knowing how to handle costumer needs and to better our services to help insure our costumers have a good knowledge on what we provide and what they are looking for.

Be aware of the 3 things every costumer wants. 1. To be Heard. Every costumer wants to be heard whether it may relate to our services or not. It is important to know what the costumer is feeling and to better understand, what they are talking about to help know what they are looking for. 2. To be understood. Knowing both parties are understood is very important. you don't want any other party to be miscommunicated or not given the right amount of information. Communcation is key to being understood.

3. To be cared for. every costumer wants to know they are being listened too, understood and being taken care of. Following these guide lines help the costumer know that their thoughts and ideas are being heard and not taken for granted.

IJCSA is a good community of trained cleaning professionals in many different cleaning catogories looking to help and serve everyone as a costumer and provide excellent or above costumer service satisfaction.IJCSA Business Directory.