Here at IJCSA, we strive to provide are Customer's and Client's with the Best Customer Service. With a graduate from IJCSA a Customer can feel Their Need's have been met. We want you the Customer to be provided Timely, Attentive, Upbeat Service, And make sure the need's are met to the Customer's Satisfaction.

IJCSA Customer's and Client's can feel 100% satisfaction guarantee with our Customer service's. Are Member's are trained to Identify Problem's and provide Customer's and Client's with Exceptional Quality Service at a Value we know your gonna love and Recommend.Let us Help you Fight Covid 19

Carpet is a great and very common choice for flooring in a home, office, retail space, and many other areas. Many choose it for it's comfort and appearance. The key to a good looking space is to maintain it. This is an easy concept for most people to grasp when it comes to furniture or technology but very rarely do most people think about maintaining their floors or carpeted areas. Getting new flooring is very expensive and time consuming but this can be avoided by taking care of the flooring you currently have such as carpeted areas.

One way to easily maintain it is to have it professionally taken care of by a IJCSA Member. These Members are a part of an international association dedicated to creating guidelines and continuous training for cleaning professionals. They even have a certification dedicated solely for carpet cleaning! Don't worry about the hassle of doing it yourself, just get in contact with one of IJCSA's trustworthy and efficient Members to keep your space looking great and staying healthy!

Find Your Professional Certified Service Here

There has never been a more important time than now to have Janitorial cleaning in your office of place of business.  There is a definite uniform manner that needs to be used in cleaning the offices, restrooms, waiting rooms etc. 

The recent Pandemic has made us all aware of how quickly germs, virus, and bacterial can be spread, causing life altering consequences and even death. Trained Janitors must be developed and utilized in an attempt to combat these dreaded diseases.

There must be education given on the proper handling of disinfectants/cleaners and the required Personal Protective Equipment in order to keep the janitor safe and to help combat the spread of disease. The International Janitorial Cleaning Service Association is one of the most stringent and methodical training that is available. To help prevent and protect businesses and offices.

Therefore, putting the customer first is essential for customer-retention and customer-loyalty.  All IJCSA members are great at Customer Service.  We as a member of the family of IJCSA we continue to dominate customer-satisfaction results year after year by putting  customers and clients first, and great customer service is a priority with us. 

Which is why most business member has been able to build a strong army of loyal customers who are more than happy to pay for an iPhone or an iPad every single year!  

https://www.ijcsa.org/Find-A-Cleaning-Service-Janitorial-Service 

     Great customer service is a must for a janitorial cleaning company because our customers are people too.  Bottom line, to truly master excellence in janitorial cleaning, a company must master great customer service.  

     The keys to great customer service are:

1)  You have to listen to the customer to find out exactly what they think makes a building clean and well maintained.  Each customer and facility have their own different needs.

2)  You want to document notes to remember the key elements about their Industry, facility and even the individual them selves to help you to meet and exceed that particular Customer's needs.

3)  Continually maintain open communication with your customer so that concerns or problems can be identified and resolved quickly.  The reason for this open communication is because you do not want your customer to look somewhere else for excellent service while all this time you could be providing it with GREAT CUSTOMER SERVICE.

     All IJCSA members are fully committed to putting the Customer first and Great Customer Service is priority with us.  For Great Customer Service from a IJCSA Member look at this http://ijcsa.org/Find-A-Cleaning-Service-Janitorial-Service

Customer service is as much a part of our job as cleaning service. If we don't know how to speak to our clients with confidence, expertise and compassion, we're doomed before we start. People want to trust us, to be assured that we know what we're doing and can be trusted in their space. 

The members of IJCSA have been through extensive training, so that we are able to provide absolute professionalism. Rest assured that we will not only provide a thorough cleaning, but that we are educated in which products to use on specific surfaces or in unique cases. We have a network at our fingertips, so if I can't answer a question or provide a service, I will find someone who can. 

Customer service isn't about knowing everything. It's about assuring the customer that they can put their trust in you. 

Customer service is very important our company.  We strive to give our customers the best timely service in an attentive and positive manner.  We are friendly and professional in our interactions with our customers.  We treat our customers like family.  Our staff is highly trained and capable of delivering excellence in this industry.  We have the highest customer satisfaction ratings and we pride ourselves in upholding that rating.  We have outperformed our competition as proven by the number of new customers asking for our services on a daily basis.  Our customer retention rates are high and complaints are low.

Customer service is the core mission of our company.  We listen to our customers and appreciate their feedback in assessing their needs.  We learn from our customers and accommodate their preferences in our service capabilities.  If a customer wants a change in services than we implement the change it in a timely and efficient manner.  We also anticipate any problems that may arise through our quality control system.  We are proactive in solving customer concerns as soon as it occurs.  When a customer has a complaint we assess the situation to determine if more training is needed or if it is a system failure.  We have highly trained professionals capable of customizing our services to meet the needs of our customers.  We include our customers in our processes to make their experience pleasant.

Bloorborne pathogens can be very dangerous and sometimes lethal. You can contract infections in the workplace in many different ways.  Infection is preventable or can be minimized if proper precautions and protocols are followed.  The first step is to know your surroundings and use caution.

            The requirements for employers are to develop a written control plan designed to eliminate or minimize exposure. The plan should outline what employers must to do to prevent the spread of infectious diseases including bloodborne pathogens, and it must be available to all employees. Also it should be mandatory for all employees dealing with bloodborne pathogens to wear appropriate PPE including gloves, eye protection and masks.

            Personnel dealing with bloodborn pathogens can never be too careful when it comes to dealing with blood or other infectious items in the workplace. Being consistent in following proper procedures and treating all bodily fluids as dangerous will offer the protection needed to safely perform their jobs and minimize risks to others and themselves.

Cleaning is the first line of defense against germs and viruses, including Hospital Acquired Infections (HAI). In healthcare facilities, this is even more important as they are more prevalent with more at-risk people. Blood and organic matter are often present in healthcare and can contain bloodborne pathogens which increase the risks to patients, workers, and cleaners. 

See more information about bloodborne pathogens here. 

Proper procedures are vital to protect both cleaning staff, medical employees, and patients. Proper procedures include wearing PPE (Personal Protective Equipment) such as latex gloves and, when applicable, a mask and gown. Additional precautions such as being aware of SHARPS and frequent hand washing are also paramount.

Knowing what to clean and how to clean it, using disinfectants and sterilization techniques for "hot spot" areas that are frequent points of contact are vital to preventing the spread of disease. Proper cleaning technique and chemicals in healthcare facilities is important to all of our health.

Learn More About Medical Cleaning Certification Here

Cleanliness which is critical for everybody’s health. Janitors and cleaning staff play a huge role in our daily lives by providing a healthy environment by preventing the spread of pathogens, improving indoor air quality, and maintaining a pleasing aesthetic. Keeping spaces clean, organized, safe and hygienic is what my business services excels at the best.

Custodians and janitors are essential employees that provide and maintain a clean and healthy environment. Custodians are trained to use proper cleaning techniques that reduce or eliminate pathogens that cause illness. A healthy environment is achieved by lowering the risk of getting sick. Custodians are trained to handle the clean-up of bodily fluids. They dispose of them properly and reduce the risk of contamination to everyone from blood borne pathogens.

A healthy environment is also achieved by reducing the number of irritants that effect chronic health conditions such as asthma and allergies. Custodians use proper cleaning methods to reduce the number of allergens present in the air and to reduce the amount of dust particles in the air which improves indoor air quality.

 Clean spaces look good and make people feel good. For example, some businesses rely on my cleaning business to keep their buildings in a presentable condition. Having their building looking presentable and free from clutter is important for impressing clients and customers. Cleanliness is a vital part of keeping the workforce going. When a business has a highly trained cleaning staff encourages employees, they feel better, and get sick less often which helps maintain production. Schools, doctors’ offices, hospitals and many important places rely on a janitors’ proper cleaning methods to protect the health of their building occupants.

Ana Malone

Owner

Busy B Cleaning LLC