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 International Janitorial Cleaning Services Association

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Customer Satisfaction

07 May 2020 9:16 PM | Deleted user

Customer Satisfaction is the essential element for all cleaning services here in the IJCSA. It is important that all customers and potential clients feel that their questions and concerns are being taken care of in a timely matter. Having the best communication between the client and the professionals is what keeps the solidarity. Being transparent and doing all you can to help someone in need is what cleaning services do. If there is no relationship between professionals and their clients, there would not be a successful business. Customer service is not just about helping people, but talking to people with respect and being kind.

For example, ask your potential client how he or she is doing before getting to the root of the problem. Give them that satisfaction of being the “center of attention”. I believe that the customer is always right no matter what. Ensuring that you have your clients or potential client’s best interest into helping them. There is a difference between empathizing and sympathizing! YOU WANT TO BE AN EMPATHIZER. Someone who sympathizes only comfort their clients, but someone who empathizes not only comfort but have a solution to their client’s needs. Customer service is the center piece to keep a business going because at the end, you need the clients.

This link down below is our contact services

https://www.ijcsa.org/Find-A-Cleaning-Service-Janitorial-Service


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