Good customer service is going the extra mile in making sure your customer is happy and satisfied with the service received. Cleaning staff provide service that is attentive and completed in a timely manner. Implementing good customer service practices in your janitorial business not only create longevity business relationship, but many referrals by word of mouth. Although sometimes janitors are looked down on, people are well aware of how we reflect positively on the company or business we service. 

One of the greatest examples of good customer service is the team at IJCSA. They make sure questions or concerns are always answered in a timely manner. The staff is very knowledgeable and always willing to go the extra mile of making sure you receive the valuable information you where seeking. What I love about IJCSA is that not only is the staff helpful, but all the members who help make up IJCSA who can be found in this great business directory IJCSA Business Directory. Individuals are willing to assist like a mentor would and lead you where you need to be or trying to go. IJCSA also supply each member with proper customer service training https://www.ijcsa.org/page-826003. Last but not least, IJCSA members always welcome new members with open arms. That's a good feeling. :)