Just like any business, going above and beyond for the customer in the cleaning industry gives a good impression and secures them loyal customers. Members of IJCSA are highly trained to promote great costumer service. Just by joining, the cleaning companies in this association demonstrate how committed they are to satisfy the clients expectations. Click on this link to find a company near you https://www.ijcsa.org/Find-A-Cleaning-Service-Janitorial-Service.

It is important as a cleaning business to show great customer service. The client has a need and we are there to remedy that need. Whenever we listen to what they want and expect and follow through, we guarantee that that customer will be highly satisfied. It is not what we think the client needs, it is about what they actually want and need.

For cleaning staff, particularly in healthcare settings like hospitals, nursing homes, or long-term care facilities, understanding bloodborne pathogens is not just a matter of safety, but a fundamental aspect of their job. Bloodborne pathogens (BBPs) are infectious microorganisms in human blood that can cause serious diseases, such as HIV, Hepatitis B (HBV), and Hepatitis C (HCV). Since cleaning employees are often responsible for sanitizing areas where blood or other potentially infectious materials (OPIM) may be present, it is essential that they are trained in identifying and handling these materials properly. Without proper knowledge, there is an elevated risk of accidental exposure to these harmful pathogens, which can lead to serious health consequences, including lifelong illness or even death.

Awareness and training about bloodborne pathogens significantly reduce the risk of exposure. Employees who understand the importance of protective measures, such as wearing personal protective equipment (PPE) and using appropriate cleaning techniques, are less likely to put themselves at risk. The Occupational Safety and Health Administration (OSHA) mandates that all employees who may come into contact with BBPs be trained and equipped with the proper safety protocols, including how to respond in the event of a spill or exposure incident. For cleaning staff, this includes wearing gloves, using disinfectants that are proven to kill BBPs, and knowing how to properly dispose of contaminated materials. This type of knowledge not only protects the staff but also ensures that the facility remains safe and compliant with health regulations.

Furthermore, bloodborne pathogen training fosters a culture of safety and professionalism within healthcare settings. When staff are well-versed in infection control measures, it creates a more secure environment for both employees and residents. It also promotes a sense of responsibility, as cleaning staff become key players in maintaining the overall health of the facility. Proper training ensures that cleaning employees are prepared for emergencies and are equipped to handle any situation that may arise, thus contributing to the overall well-being of the facility. In the context of long-term care homes, where residents may have compromised immune systems, the importance of maintaining a clean and safe environment is paramount. For these reasons, ensuring that cleaning employees are trained in bloodborne pathogens is essential for both their personal safety and the health of those they serve.

Are you concerned about mold in your home or business? Don’t wait until it becomes a serious health risk! At IJCSA, we understand the importance of maintaining a safe and healthy environment. That’s why we’re proud to connect you with certified mold cleaning services that are dedicated to removing harmful mold and preventing future growth.

Our Flood Damage Directory features reputable mold remediation professionals who specialize in mold cleaning solutions. These experts are trained in identifying and addressing mold issues. With their advanced techniques and specialized equipment, you can trust that any mold problem will be handled efficiently and effectively.

Choose an IJCSA member for reliable mold cleaning solutions today!

The Power of Green Cleaning Certification

As concerns about climate change, public health, and environmental sustainability continue to grow, the demand for eco-friendly services is on the rise. For cleaning professionals, obtaining a Green Cleaning Certification is a valuable investment that can benefit both their business and the community. This certification demonstrates a commitment to using environmentally responsible cleaning practices, products, and equipment, setting certified individuals and companies apart from competitors.

Benefits for Your Business

A. Enhance credibility: Showcase expertise and dedication to sustainability, attracting eco-conscious clients.

B. Increase marketability: Differentiate your services from non-certified competitors.

C. Improve brand reputation: Demonstrate corporate social responsibility.

D. Reduce liability: Minimize risks associated with chemical exposure.

Protecting People and the Planet, Green cleaning is not just a business strategy; it's a vital step towards protecting human health and the environment. Harmful chemicals in traditional cleaning products have been linked to: Respiratory problems, Asthma, allergies, and other respiratory issues, Cancer risks, Carcinogenic chemicals in cleaning products.

By choosing eco-friendly products and practices, certified green cleaners help reduce exposure to toxic chemicals, promoting, Indoor air quality, Healthier breathing environments, Water conservation, Reduced water usage.

By obtaining a Green Cleaning Certification, individuals and companies demonstrate a commitment to environmental stewardship, social responsibility, and public health. This certification not only enhances business credibility but also contributes to a safer, healthier, and more sustainable future. Green Cleaning Service Directory

When it comes to cleanliness and safety, medical cleaning sets the gold standard by targeting and eliminating harmful pathogens at a microbial level. Without a doubt, if you need to clean surfaces and make sure they’re safe from harmful microbes, medical cleaning is your way to go.

The same disinfectant agents used to kill microbes in a healthcare setting need to be utilized regardless of the setting if you want to ensure the highest level of disinfection. When you think about cleaning and disinfecting a residential or commercial environment, you need to keep in mind that you’re going to need the appropriate agents to properly disinfect the surfaces you’re targeting. “Hospital-grade” cleaning products that are used in medical cleaning are just disinfecting agents that kill harmful microbes but with more potency. Because medical facilities get a lot of sick people, they have a higher concentration and diversity of harmful microbes that you won’t find to the same degree in every home or business.

You may not need “hospital grade” disinfectants for typical residential homes or commercial facilities, regular EPA-registered disinfectants will work just fine for the vast majority of the time. However, if someone has been sick in a client's home/office, or if there’s another outbreak like COVID-19, you may need to use stronger disinfectants like the “hospital grade” ones used to kill larger concentrations of harmful microbes, if appropriate. The ability to provide this thorough disinfection that hospitals regularly need can be beneficial to many janitorial services and sometimes crucial to ensure client satisfaction.

Medical cleaning practices go beyond just cleaning and disinfecting medical buildings, the principles should inform cleaning procedures for educational, recreational, public facilities and more. Medical cleaning plays a major part in health and safety. It should be studied and applied by all janitorial professionals, like the janitors of IJCSA; trained, and certified professionals ensuring the health and safety of various communities around the world. Visit their directory to find a janitorial professional for your facility. https://www.ijcsa.org/Janitorial-Service-Directory-Find-A-Janitorial-Service-JanitorialServices

After taking bloodborne pathogen certification course is probably the most important course. Infectious bloodborne pathogens could strike anywhere anytime, and knowing the risks, dangers, precautions to take, and how to handle oneself, I want to say healthy start with us first

Bloodborne pathogens and the risks that come with it. Infectious you never know who are infected and what kind of infections are, when you are preparing to clean up safety is very important.

There are precautions and guidelines you can follow that will greatly reduce your chances of ever contracting an infectious bloodborne pathogen all start with us first using PPE.

When it comes to janitorial and cleaning services, customer satisfaction isn't just an expectation-it's our standard. At IJCSA, our members take pride in delivering top-notch customer service that goes above and beyond. We know that cleanliness plays a crucial role in your health, productivity, and peace of mind, and we are dedicated to providing a service experience tailored to your unique needs. From the moment you contact an IJCSA member to the completion of each job, you'll notice the difference. Our professionals prioritize open communication, attentiveness to your preferences, and consistent results that leave your space spotless and inviting. 

Great customer service is at the heart of everything we do. IJCSA members are trained to listen first, ensuring that every client's needs are fully understood and exceeded. We respond promptly, arrive on time, and carry out our work with diligence and respect for your property. By incorporating the latest cleaning technologies, environmentally friendly products, and meticulous attention to detail, our teams ensure your satisfaction is guaranteed. Looking for the best in cleaning services? Find a member today in the IJCSA Business Directory. Your clean, healthy, and well-maintained environment is just a call away, thanks to IJCSA's commitment to excellence in customer service. 

Discover the IJCSA difference and see why our members are trusted by businesses and homeowners worldwide! 

Healthcare facilities take in hundreds of patients each month to treat all kinds of cases. In many cases, patients are suffering from infectious diseases that may spread to other patients, medical workers, visitors, and other staff in the facility. For this reason, it is crucial that medical facilities prioritize proper cleaning to ensure that every effort is made to fight against spreading infectious diseases to other people.

According to the CDC, infectious diseases can spread through various means. They can spread through direct contact with the patient, indirect contact (touching something the patient has touched), splashes and sprays to the eyes or mouth, through abrasions in the skin, through the air, and through animals or insects. The challenge of keeping the infectious disease from spreading starts when the patient arrives at the hospital so the job of cleaners working in a healthcare setting is to minimize this spread as much as possible using the available resources.

Infectious diseases like HBV, HCV, and HIV and more, can have lifelong impacts on a person's life. These diseases can cause liver damage, liver failure, weakened immunity, cancer, and death. There are some treatments available for these infectious diseases and vaccines like the HBV vaccine but others like HCV do not have vaccines and treatments don’t always work.

Disinfectants are a tool used for killing microbes that cause infectious diseases. The disinfectants are diluted with water to the appropriate ratio and when applied to surfaces for the recommended amount of time, they kill harmful microbes. It’s essential that medical facilities regularly disinfect all areas of patient rooms and restrooms to prevent the spread of infectious disease. Many IJCSA members are trained and certified to handle medical cleaning and use approved disinfectants to keep medical facilities clean and safe. Visit their directory to find a janitorial service for your medical facility. https://www.ijcsa.org/Janitorial-Service-Directory-Find-A-Janitorial-Service-JanitorialServices

Cleaning employees play a crucial role in maintaining safe and sanitary work environments.  Given their exposure to various surfaces and materials, it is essential that they are educated about BBPs.  By understanding the risks and proper handling procedures, cleaning staff can protect themselves and others from potential infections, ensuring a healthier workplace for everyone.

Proper training on BBPs equips cleaning employees with the knowledge to recognize hazardous materials and apply effective cleaning protocols.  This includes learning how to use personal protective equipment such as gloves and masks and truly understanding the importance of safely disposing of contaminated items.

Awareness of BBPs is not only crucial for the employee safety but also a legal and ethical responsibility for employers.  Regulations such as this require employers to provide training and have a plan if a person is contaminated or exposed.  Ensuring everyone is aware and educated about BBPs is a proactive measure to protect everyone and the environment as well.

After doing my fair research on certifications and customer service training, I came across IJCSA training hub and looked at all the training programs they provide.  As a new entrepaneur in the cleaning business, customer service starts as soon as the contact in made with a potential customer.  Understanding the basics and learning how to provide excellent customer service plays an important role in keeping your accounts happy and open to more business opportunities.    As found on the https://www.ijcsa.org/Find-A-Cleaning-Service-Janitorial-Service, all companies take pride in their customer service skills aside from providing certified and skilled work.  

Clients are the main reason we are in this business.  If providing excellent customer service skills stays in our top priority, business will grow.  IJCSA members already have the foundation in providing the most professional customer service to their customers.  Feel free to browse our directory of companies to find qualified and certified companies for your needs.