The IJCSA prides itself in providing the upmost customer service. All business found in the IJCSA business directory (https://www.ijcsa.org/Janitorial-Service-Directory-Find-A-Janitorial-Service-JanitorialServices) are prime examples of the compassion and work ethic needed to deliver proper customer service. Fostering a professional relationship with the clients, the IJCSA works towards providing the best customer experience. 

As janitorial and cleaning service providers the IJCSA ensures that the quality of the work always outweighs the quantity. They strive to give customers clean and healthy environments. The IJCSA uses up-to-date regulations and practices with each job completed. Engaging with customers and their needs, the customers always leave satisfied and pleased with their services.

It is important for cleaning employees and staff to know about bloodborne pathogens because anyone exposed to them are at risk for serious or life-threatening illnesses. Bloodborne pathogens are infectious microorganisms present in blood that can cause disease in humans. The pathogens include hepatitis B virus (HBV), hepatitis C virus (HCV), and human immunodeficiency virus (HIV), the virus that causes AIDS.  

Bloodborne Pathogen training and education will ensure that the employee understands how to use safe practices when handling potentially hazardous materials such as blood, vomit, and bodily fluids.  It protects workers who can reasonably be anticipated to come into contact with them as a result of doing their job duties. 

Once the employee is trained on bloodborne pathogens, they will understand the employers responsibility to provide them with personal protective equipment, hepatitis vaccinations and post exposure treatment free of charge to them.  They will also understand the steps to take to report a potential exposure to the employer.

Bloodborne pathogens have been around for a very long time. But it has only been within the last several decades that we have made a serious attempt to limit the risk to the public and employees. Careful and proper training is the biggest way we can achieve this.

The common saying is "knowledge is power", and it is at the heart of this debate. The more employees know, the safer they should be. Without proper training and procedures, employees put themselves and their coworkers at risk on a daily basis. If you do not train your employees in bloodborne pathogens you run the risk of them hurting themselves and missing work. And that can cost you big time.

There are several costs associated with an employee being exposed to a bloodborne pathogen. Not only will you have the medical expenses of that employee, but you may have to hire another employee to replace the injured one if he will be out of work for a long time. If you did not provide proper training or written plan, you may be sued by the employee as well.

Bloodborne pathogen procedure's are extremely important in the cleaning business. Especially in today's times. You never really know what you could be touching, so it's always important to wear your safety glasses and disposable gloves and follow proper protocol and make sure all employees have all the equipment and training to protect themselves as well.

Janitors are frequently looked down upon in society. Their job requires dealing with vast amounts of filth and is generally pretty disgusting. But what people fail to realize is that Janitors are the reason you can use a public restroom and feel at peace that it isn't contaminated. Janitors work to serve people and they do just that by providing all of us with clean and sterile washrooms.

Janitors may work in many different places such as hospitals, restaurant, etc. A company I found on the Janitorial Services Directory stated that they mostly do work on Fitness Centers.(https://www.realsolutionsmiami.com). But since Janitorial services have a wide range you can also have companies such as M&L Window Cleaning and Floors, LLC that do all sorts of services such as Carpet Cleaning, Tile and Grout and New Construction Cleaning,

It is highly important for Janitorial cleaning service you can guarantee

the job gets done properly since cleaners are highly qualified.

Janitorial cleaning is the one thing you need to keep the environment clean safe healthy and organized.

Janitorial cleaning is needed in hospitals the doctors and nurses rely on the cleanliness of their hospital to keep things sanitized.

This makes the patients feel welcome and not grossed out.

Before dissecting the methods used to clean and address Bloodborne pathogens, it is important to understand the risk being taken. Bloodborne pathogens are microorganism founding the blood that cause diseases such as HIV, HBV, and HCV. These diseases can be spread through bodily fluids, needles, cuts or abrasions. The difference between life and death relies on the employees following OSHA and CDC regulations. 

Proper protective practice include but are not limited to wearing gloves, face masks, eye protection, and gowns. Once the employee is prepared to face the situation at hand they must be aware of the future steps.The disposal process is also important to prevent the spread of those bloodborne pathogens. Knowing where and how to dispose of the bodily fluids that may be contaminated. The next part is ensuring the disinfecting of the area where the incident occurred with proper cleaning supplies and detergents. 

It is important that employees understand that all facilities must be approached with full caution. At any moment one could be subject to contamination. If an incident were to occur where an employee has been exposed occurs they must know who to go to and how to report it, so that further incidents are avoided. 

Good customer service is important in every business, but especially in  service oriented industries. As business professionals, we want to ensure we create and maintain healthy relationships with our clients, thus ensuring longevity of our contracts. The old saying "People do business with people they like" stands true today!

Customer service is a vital part of any janitorial cleaning service. Our customers hire us to provide them with a clean and healthy workplace. They need to know that we value them, their health and their property. By listening to and responding to their needs, and following up to keep abreast of any changes that might occur, we give them peace of mind and ultimately a client for life.

Customer service is a key factor in all business transactions.  It is important to always strive for customer satisfaction, not only regarding your job performance, but your overall customer service.  It is important to treat every interaction with professionalism, compassion, and empathy towards your customers.

Choosing a Cleaning and janitorial company through the IJCSA is beneficial not only for the customer but for the cleaning specialist as well.  The customer will know they have chosen a company dedicated to customer service and the specialist will have the confidence they have been trained to the highest standards.  https://www.ijcsa.org/Find-A-Cleaning-Service-Janitorial-Service has a directory to find properly trained and reviewed companies in your area.

 It is important for all employees to know and understand bloodborne pathogens and what to do in these situations. For starters, bloodborne pathogens are infectious micro organisms in human blood that can cause diseases such as HBV or HIV or HCV. It is mandatory that you wear disposable latex gloves and protective eyewear in every situation and in others you may also have to wear a gown and face mask when handling blood or other bodily fluids. You are to consider bodily fluids as infectious when handling them.

   You should never eat, drink, smoke or apply lip balm anywhere near bloodborne pathogens. You should also never compress garbage bags as there may be sharps in them. Sharps are to be disposed of in appropriately colored and labeled boxes specifically for sharps, usually red or orange boxes. Soiled laundry should also be placed in appropriate colored bags.

   If you think you may have been exposed, talk to your supervisor immediately as well as your physician. Keep an eye on your symptoms. It can take years to feel any signs or symptoms of exposure. It is the law for employers to have an updated Exposure Control Plan. Your employer will give you one upon request. Your employer has to keep certain records for 3 years.