The importance of knowing what Bloodborne Pathogens are and how to not expose yourself to them in the work place is essential to your health.

The first thing that  is recommeneded for you to check out your companies Written Exposure Control Plan, this way you will know what they expect and you can use it as a guide to insure your saftey and the saftey of others if your exposed to bloodborne pathogens.

  It is important that all employees are educated on what  bloodborne pathogens are so that they can enable safe working conditions by taking precautions upon coming into contact with them.

Bloodborne Pathogens are pathogen microoganisms that are present in human blood and can cause disease in humans. These pathogens include but are not limited too are Hep B and HIV.

Wearing PPE gear is one of many ways to insure the safety of your self and others, when dealing with these types of Cleanups.

Being prepared and making the asumption that all fludids are potential bloodborne pathogens will keep you safer and on your toes so that you stay de contaminated.

Staying knowledgeable of these pathogens and how to safely dispose of them you will continue to keep one another safe, as well as get called to more worksites that will need your companies expertise in the decontamination of Bloodborne Pathogens.

Not only will it give you  an up on other companies in your area,it will set you apart and you will be recommended more.

Since they are updated yearly it is best to stay in the know so that you don't violate federal laws and you are aware of any changes to the process.

     We all live in a time where a World Pandemic (COVID 19) has affected our daily lives and our health status is at a high risk of being exposed to it.  Janitors and Janitorial staff are now more then ever very important to our daily lives.  Whether we go to the supermarket, school, college, hair salons, barber shops, office or where ever.  We all are at risk!  So being properly trained is crucial for Janitors and Janitorial staff because the health and safety of our customers is crucial in stopping the advancement of this Global Pandemic.  

     The importance of Janitors and Janitorial staff is critical to keeping buildings sanitized and by making sure that sanitary standards are followed closely by being acceptable and safe for those using the building on a daily bases.  The effectiveness of daily operations of the building lies heavily on the Janitor and Janitorial staff by making sure that Cleaning Industry Standards are followed correctly in every aspect of the buildings cleaning requirements.

     A Janitor and Janitorial staff has to have good communication with the public because after all the public is the customer.  Everything a Janitor or Janitorial staff does must be done professionally from picking up trash, wiping up spills, mopping floors, to cleaning offices, hallways and even restrooms.   Every task a Janitor or Janitorial staff does must be done with the publics safety in mind and making sure a clean environment is the goal in order to have a fighting chance in defeating this Global Pandemic.

     For Professional Janitorial services visit:

http://ijcsa.org/janitorial-Service-Directory-Find-A-Janitorial-Service-JanitorialServices

With the world we live in today and all the life threatening disease's coming to light we should all be concerned with the handling and cleaning up of all bodily fluids. With the proper training of myself and staff we will help eliminate the spread of such diseases's. 

It is important to be aware of the symptoms of blood borne disease's that may be life threatening. It is also important to be sure that only properly trained individuals are handling any fluids that could be contaminated. This will also help to control the spread of infectious disease. 

It is everyone's job to help educate each other on the proper handling and training to avoid spread and exposure of such pathogens. Together we can keep exposure to a minimum with knowledge and education.  

     By being a IJCSA Green Cleaning Certified Company we base our success in Customer Service satisfaction and environmental conservation.  At G's Cleaning Solutions LLC we are strongly committed to providing the best Green Cleaning Solutions by using only Green Cleaning Products while understanding the importance of human health, safety, and environment protection. 

    IJCSA Green Cleaning Certified Companies operate within the limits of standardized products which in turn you are Guaranteed Quality and Protection.  Our cleaning staff have also been extensively trained on the use of Green Cleaning Products making them more then qualified to do the job better then other cleaning companies.  IJCSA Green Cleaning Companies are also pocket friendly because we know we are in hard economic times caused by the Covid 19 Pandemic.  

     At G's Cleaning Solutions LLC our workers understand the products  that they are using and are constantly trained in how to properly use them.  By being regularly trained they will be able to provide high quality work thus becoming more effective and productive resulting in new prospects and clients.  As a Green Cleaning Certified Company we shall ensure that all our cleaning products are certified by the necessary boards in being Green Cleaning Products.  Standardization will also allow us as a Green Certified Company to prove we have nothing to hide and become transparent to our customers. 

     As a Green Cleaning Company we will use environmental sensitive paper products that are recyclable in nature and focus on reusing and recycling thus supporting environmental conservation. When it comes to our work you will not worry about the atmosphere you are breathing at home or business because our products are Green Cleaning Products.  We fully understand that using toxic chemicals will cause great harm to the environment and damage to humans, plants, and animal health also air pollution and water contamination.  We clearly understand the different roles as humans we play in life and we want everyone to live healthier so we can all achieve our goals in life. 

For a Green Cleaning Certified Company go to:

    https://ijcsa.org/Green-Cleaning-Services

Employees knowledge of propererly eliminating bloodborne pathogens is most important.

Each day cleaning personnel encounter risky situations, and it's important that each one is properly trained on what to do when certain hazardous situation arise. Proper labeling, is required so that employees know the precaution to take when using chemicals in ones line of work.

The Chemical Management System was designed to allow workers the knowledge needed to effectively treat areas accordingly and eliminate any trace of pathogen so that others won't be at risk to any health concerns.

The health and safety of anyone handling these chemicals should be always be a priority. Always keep a well trained staff so everyones safety is maintained.

Contact one of the Dozens of IJCSA certified mold inspection specialist today! One of our graduates can bring you exceptional service and value. We strive to bring you customer service, with up to date information to help keep you informed on the process of testing, cleaning or repair and Remediation. You can count on superb result our when you contact one of are registered mold inspection specialist. please don't hesitate any further if you believe your home to be infested with any kind of mold. mold can spread threw spores in the air or moisture, cross contamination an a number of other ways. Please check out our registry for a certified mold inspector specialist found in the link provided. Click Here

Having someone who is trained an certified to inspect an test for mold is very important. Water damage and mold growth can cause problem's with wooden structures, insulation, and electrical wiring in your home. A mold inspection and mold remediation will reduce or prevent serious structural damage. Some mold's spores can cause respiratory illnesses or serious breathing problem's for you, your family, pets or guest. Mold spore's can have deadly outcomes if not remedied correctly. Do your self a favor and have a IJCSA certified mold specialist test for mold in your home or business. IJCSA trained mold inspector is certified to identify an provide the essential treatment required.

Great Customer service doesn't only benefit you, it benefits the customer as well as the company. Having great customer service isn't as simple as you would think, yet it really isn't that hard to accomplish either. 

There are several steps to having good customer service that can help anyone become a pro. But first you need to understand what customers want from employee's and company's. First is every customer wants to be heard. When a customer expresses their concerns and desire's make sure you and the other employee's understand this. Second is to be understood. Be sure to ask questions! also repeat and confirm your customers concerns and needs. Quite often thins get miscommunicated and then no one is working to solve the actual problem the customer has. Last, but not least, every customer wants to be cared for! To build a good, long term relationship with customers they need to feel important to you, your employees and business. Show concern for them and their wants, needs and concerns. Show an effort to solve their problem and accommodate to what they request. It doesn't matter if you can actually accommodate them in the way they want, but showing the effort to do so shows that they are worth your time and care. Customers appreciate seeing you try your best to fix something or work to what they need.

Now that you know what three things all customers want it's time to learn about the seven essentials of excellent customer service. One- be aware of the three things every customer wants, as we just talked about. Two- remember S.E.C. It stands for Smile, Eye contact and Comment. People subconsciously expect to be greeted with a smile. Starting with a smile and simple greeting can pre-set the entire interaction and atmosphere. Make and hold eye contact with the customer. Doing so shows that you're ready to engage with them and help them. It also shows that you care about what they are going to tell you and that you are listening. Last, make a friendly comment. Now, this doesn't have to be an extravagant conversation. But a simple comment about the weather or light-hearted events that are current. Even, a simple compliment about their clothing, shoe's, hair cut/color etc. Just be sincere about whatever you say and make sure that you aren't making a sexual comment or saying something that will creep the customer out. 

  Make sure you listen to what the customer is saying. They need to be heard and understood. Acknowledge what they say and repeat it back to them. This way you're sure you are addressing the right issue. Quite often an angry customer will stop going after you if they see they are heard and understood.

Empathize with your customer. When they're having issues really listen to what they are saying and then confirm what they issue is. A simple reply of, "I understand how you feel." or "I understand where you're coming from." can, most times, calm them down if they're really angry or dissatisfied. Even if you can't deliver the exact outcome they're looking for, by empathizing with them and their problem, they're more likely to accept a more reasonable solution. 

Next is, Create solutions for your clients issues and complaints. Take a look at your companies policies etc. and take a look at the customers history with the company. Do whatever you have to do to fix the problem and make the customer happy. Sometimes this involves a 100% refund. But if this kind of thing continuously happens it's time to hire a customer service organization to help your company.

Clarify the situation. You need to make sure that their issue has been resolved. Review the remedy with them, then once again ask that the remedy if a good solution. The last thing you want to happen after providing a solution for a client, thinking they were satisfied with your solution and then later find out through an online site that they really were satisfied with what you did. 

Follow up with all of your customers. You want to make sure each one of your customers had a good experience with your company. Your reputation depends on it and can effect future business. Following up with a phone call and asking a couple questions about their experience is one good way. It shows them that you personally care about them and how they felt they were served. Sending out an email thanking them for their business is another way. You could also out a survey in it just be sure to immediately follow up with any customer who wasn't happy. Lastly, you could do a drip campaign. It's an email they receive from you for coupons, discount, invites to special events and company news. Doing this can help you stay in the minds of our customers. If you provided them with great customer service they continue to come back as well as tell all of their friends and family. 

Customer service is our foundation at IJCAS. We believe that the key goal to any business is to satisfy our customers. IJCAS provides the basic essential such as listening to our customers,understanding each one of them, and caring for any issues at hand. From the time a customers walks- in our office or call us we have the greatest friendly smile a clear & concise voice to answer all question they may have. Our customer service is our best product and its offer to you at no cost.

Our members are waiting to assist you! To learn more of how we help our customer and community please visit our website..www.ijcsa.org

Connie Williams

As a medical cleaner you will have a eye for detail which will come in very handy in residential and commercial situations. The last situation for a company is for its work force to be taken ill with a contagious virus, which can quickly spread! thorough cleaning is a must in heavy used areas. Simple knowledge of how to clean and where to start the clean is a must. It will keep infection down leading to a happy and germ free environment.