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International Janitorial Cleaning Services Association

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  • 18 Feb 2021 4:40 PM | Thomas Shealy

    Are you getting the best customer service that you can from your janitorial service and their staff?  Are all of your concerns handled quickly and to your satisfaction?  At the end of the day, have you gotten the most bang for your buck?

    If the answer to any of those questions is no, look no farther than the  IJCSA .  All of our members are committed to your satisfaction with every interaction between our staff and yours.  We take care to train our people in customer service, and consider it the basis of our cultures.  If YOU aren't happy then we aren't happy, you are the most important part of our business.

    Find Professional Certified Cleaning Companies Here

  • 18 Feb 2021 6:31 AM | Deleted user


    BIOHAZARD CLEANING IS NOT FOR EVERYONE, THIS IS TRULY UNDERSTOOD, ESPECIALLY IF IT IS A CLOSE LOVED ONE, A GOOD FRIEND OR EVEN YOUR CHILD. YOU SHOULD NEVER BE PUT IN A SITUATION WHERE YOU ARE LEFT TO DO THE CLEAN UP ALONE, LET US HELP.

    THIS IS WHY IJCSA HAS PUT TOGETHER A MORE THAN TERRIFIC GROUP OF COMPANIES TO HANDLE THESE TYPES OF SITUATIONS FOR YOU. THEY ARE MORE THAN CERTIFIED, BONDED AND SEALED AWAITING YOUR CALL DAY OR NIGHT, NO MATTER WHERE YOU ARE LOCATED.....YOU CAN FIND AN IJCSA COMPANY.

    FOR FURTHER INFORMATION ON THE COMPANIES THAT ARE IJCSA CERTIFIED PLEASE TAKE A SCROLL THROUGH THE IJCSA DIRECTORY OF BIOHAZARD CLEANING COMPANIES, I AM SURE YOU WILL NOT BE DISAPPOINTED IN WHAT YOU FIND, SURE IT'S OKAY TO SHARE WITH YOUR FAMILY AND FRIENDS.....THANKS!!!!





  • 17 Feb 2021 2:06 PM | Deleted user

    Are you currently working with a cleaning service that does not make you happy? You hired them to clean your home or facilities, but when you hired them, you didn’t expect to have an overall bad experience. If this you, don’t worry, you are not the single one experiencing this problem. Unfortunately, some cleaning services place too much effort on their service or prices, they end up neglecting one important thing, customer service. A cleaning company that follows the best practices that values their customers time, has a good attitude, and solves their problems to meet their expectations, is a cleaning company that knows that not having an exceptional customer service system in place, is a huge disservice to their customers.

    There are so many cleaning services, and independent cleaning contractors out there, you feel overwhelmed by doing the grinding to find that cleaning service that will meet your needs and keep you happy. You do not need to fret over this, just visit IJCSA’s website and you will find your peace of mind. All of their members are being trained to the latest modern and sustainable cleaning practices to ensure that you are kept healthy and safe. In addition, IJCSA members are trained on their exceptional customer service program. Hiring an IJCSA member will guarantee you that your experience will be amazing, even when things do not go well. Every IJCSA will listen to your problem with a good attitude and offer a solution that will amaze you. Your business with any member of the IJCSA is always appreciated, and your needs are a high priority. Because you have that great experience, you will share that experience with your family, friends, co workers and to your boss! Do not wait any longer, make the change and move forward with professional cleaning services from IJCSA.

  • 16 Feb 2021 7:12 PM | Deleted user

    What great customer service is operating a janitorial or cleaning service? a One of the best customer service operation i know is to treat other as you would want them to treat you. And that can be for every area of your life, also putting customer and clients first and great customer service is a priority with us (IJCSA). 

    another good customer service act is also some of the thing I've learned on the video as well the seven step to excellent service is Being aware of the 3 things every customer wants,#1 want to be hear #2 to be understood #3 to be cared for and all three of those things are just every day lifestyle of just being kind. 




  • 16 Feb 2021 6:55 PM | Deleted user

    What great customer service is operating a janitorial or cleaning service? a One of the best customer service operation i know is to treat other as you would want them to treat you. And that can be for every area of your life, also putting customer and clients first and great customer service is a priority with us (IJCSA). 

    another good customer service act is also some of the thing I've learned on the video as well the seven step to excellent service is Being aware of the 3 things every customer wants,#1 want to be hear #2 to be understood #3 to be cared for and all three of those things are just every day lifestyle of just being kind. 




  • 15 Feb 2021 1:46 AM | Deleted user

    When you're facing a biohazard situation you want to know the company that is going to deal with your situation is well trained in all aspects of the trade. You want someone who is going to safely clean, disinfect and sanitize every area or item that may be affected right? 

    Well look no further, IJCSA has you covered! When it comes to their biohazard cleaning certification you can rest assured that the company you chose will be trained in ALL categories. When you think of biohazard situations you probably think of murder cases or contaminated waste accidents right? Well, that's only a couple things that are covered in biohazard clean up. 

    With IJCSA all members are certified in Chemical Hazard Clean up, Mold Inspection and Remediation, Bloodborne Pathogens, Carpet Cleaning and Customer Service to ensure that you're getting the best of the best. If you're dealing with a death whether it's sudden or expected IJCSA members know how to clean up the situation safely and effectively but they also know how to take care of you emotionally in this hard time of your life. Or maybe you have a hoarding situation on your hands, IJCSA members will take care of that too!

    Regardless of the situation, IJCSA members are properly trained and ready to help you in your time of need.

  • 14 Feb 2021 6:03 PM | Deleted user

    Why does it benefit me, an individual, or a business to be "Green Cleaning Certified"?

    There are many reasons for wanting to be certified within the realm of green cleaning, but having peace of mind over product ingredients being safe and effective and environmentally friendly, promoting green cleaning amongst employees and within the community, and providing safe alternatives to service my client's homes, are some of the greatest reasons and benefits for wanting to have an official certification.

    One of the absolute greatest benefits I see to having a green cleaning certification is the knowledge of what products or ingredients I am using within my business. I want to make sure that the products I use are safe, effective, eco-friendly and biodegradable. I have a big heart for the environment, and in return, I know that having an official green cleaning certification will allow me to feel accomplished that I am following the proper green cleaning guidelines and using the right products to keep myself, my clients, and the environment safe from harsh chemicals.

    Having a green cleaning certification would also allow me to educate others and to influence those I work with the importance of green cleaning and the importance of using natural and safe cleaning alternatives. I strive to keep myself and those I work with safe, and having a green cleaning certification would only enhance my dedication to others to show them that I care about the environment and their safety. Having such a certification would also influence others, I would hope, to do their own research and to investigate using all natural cleaning products and to use guides such as IJCSA's Green Cleaning Directory to find green cleaning services that are properly certified within the green cleaning field. This by default, leads to a more knowledgable and well-rounded community that is safe and free from hazardous chemicals.

    Knowing what chemicals I am bringing into not only my own home, but my client's homes, is another huge benefit to having a green cleaning certification. I can tell my client's with confidence that I know my information, and can tell them proudly, that I know how to look for and use green cleaning alternatives that have been proven safe and effective and can proudly advertise green cleaning products that have not been greenwashed.

    Whether an individual or a business, being green cleaning certified is a huge step in providing others with the confidence that you have a good knowledge of chemicals, green cleaning products and procedures, and promotes and builds trust with that other individual. 

  • 13 Feb 2021 6:26 AM | Deleted user

    It helps the environment, it helps reduce pollution in our waterways and into the air. They are less expensive. they have fewer antibacterials. Most green or environmentally friendly cleaning products do not contain antibacterial agents. You will have more knowledge of ingredients that are in the cleaners you use. So basically you can have a healthier home for workplace. A purer environment the use of safer products. Better air quality they are less expensive and have fewer antibacterials as I stated earlier.

  • 13 Feb 2021 12:31 AM | Anonymous

    The importance of customer service is that customers care about whether your business treat them well. They understand it is impossible to be perfect, but it is conceivable to be better and provide them with the best service imaginable. The way to achieving that success in the janitorial industry is not just offering a great service but offering exceptional customer service like how our members of the International Janitorial Cleaning Services Association (IJCSA) provide (https://www.ijcsa.org/Find-A-Cleaning-Service-Janitorial-Service)

    IJCSA members, who are trained and certified in customer service, understand the service we provide our customers stands out as the most important aspects in our business. In the janitorial sector, we ensure our customer service is interpersonal. It is all about a welcoming smile, paying attention to our customer and getting to know more with regards to what they want, with the intent of building customer loyalty through quality service.


  • 12 Feb 2021 11:29 PM | Deleted user

    Janitors are important because  they help us keep and a safe and clean place and work area .they do their  job in order to meet the needs of others This aspect of their job is the basis of every other job out there regardless  of products or services  being sold .Every public facility public  restroom work offices hospitals and hotels and restaurants to name a few need Janitorial services. Without them there would be a lot of disgusting buildings and mad people around. There is a great need for this type of work just like any other ,so why look down upon the people doing it for you.  

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