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International Janitorial Cleaning Services Association

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  • 18 Mar 2025 3:00 PM | Ashly Russell

    Are you in need of a cleaning company that specializes in residential, commercial mold and even biohazard clean up???

    Look no further!!!!!

    At AP Cleaning and Lawn Services LLC we make sure that all your cleaning needs are met.

    We are a one stop shop for all your cleaning needs. With over 20 years of Janitorial experience we have the knowledge to do a great job that will keep you coming back for more. 

    That means even if you have a disaster happen whether it be a  flood, a leakage or even plain old mold growing in the bathroom or under a sink, we are able to cure that issues.

    We even offer Lawn services to help you get your lawns and garden needs met as well. 

    During our consultation, we will actively have a walk through of you premises with you and inspect any areas that mold clean up may be needed. 

    All cleaning materials that will be need for mold remediation will be included in the quote given as well as any other streamlined options. 

     Contact us today for your free consultation at 

    719-415-6440 and speak to our owner/ operator 

    Ashly Russell

    Colorado Springs Colorado 


  • 18 Mar 2025 2:54 PM | Ashly Russell

    At AP Cleaning and Lawn Services LLC we make sure that all your cleaning needs are met.

    That means even if you have a disaster happen whether it be a  flood, a leakage or even plain old mold growing in the bathroom or under a sink, we are able to cure that issues.

    During our consultation, we will actively have a walk through of you premises with you and inspect any areas that mold clean up may be needed. 

    All cleaning materials that will be need for mold remediation will be included in the quote given as well as any other streamlined options. 

     

  • 18 Mar 2025 1:49 PM | Brendan Toton

    At Mama T's Cleaning, we understand that maintaining a clean environment is crucial, especially in high-traffic, high-risk areas like medical facilities. We apply the same rigorous cleaning standards to all of our spaces, ensuring every area we service—whether it’s a medical office, a local business, or a government building—meets the highest standards of cleanliness and sanitation. Our commitment to safe, chemical-free cleaning solutions aligns perfectly with industry best practices for medical spaces, where hygiene is paramount. We bring the professionalism and thoroughness of medical-grade cleaning practices to every job we take on, ensuring the spaces we clean are not only spotless but also safe and healthy for everyone who enters them.

    Our approach to cleaning is rooted in a philosophy of meticulous attention to detail and respect for every space we enter. Mama T’s Cleaning doesn’t just perform surface-level cleaning; we target high-touch areas that are most vulnerable to bacteria, viruses, and other contaminants. This includes doorknobs, light switches, countertops, and shared equipment, all of which are carefully cleaned and disinfected using eco-friendly products. Just as medical cleaning protocols focus on reducing the spread of germs and infections, we follow similar procedures to ensure that every corner of a space we clean is as safe and sanitized as possible. Our team is trained to identify and address the unique cleaning needs of every environment, ensuring that our services go beyond the basics.

    One of the key ways we bring medical cleaning practices to all of our clients is through our use of non-toxic, environmentally friendly cleaning products. These products are highly effective in eliminating germs and bacteria while being safe for the people in the spaces we clean. In medical settings, this level of care is critical for protecting vulnerable patients, and we bring that same level of care to every business we service. Our commitment to using eco-friendly products means that we not only protect the health of individuals but also contribute to a cleaner, greener environment. We understand that maintaining a healthy space is about more than just cleanliness—it’s about ensuring the well-being of all who enter.

    At Mama T’s Cleaning, we pride ourselves on delivering more than just a cleaning service. We provide peace of mind by ensuring that our clients’ spaces are as safe as they are clean. Whether it’s a medical office with high patient turnover or a small business with frequent customer interactions, we understand the importance of hygiene in maintaining trust and safety. We approach every job with the same level of professionalism, ensuring that our clients can focus on their work without worrying about the cleanliness of their environment. Our slogan, “Cleanly Caring is in Our DNA,” reflects this commitment—our cleaning practices are driven by care for both the spaces we service and the people who use them.

    Our slogan, “Cleanly Caring is in Our DNA,” encapsulates the core of what Mama T’s Cleaning stands for. It speaks to the dedication we bring to each job and the care we show in every task we undertake. For us, cleaning is not just about removing dirt—it’s about caring for the well-being of others. Just as medical facilities require a delicate balance of thorough cleaning and compassionate care, we bring that same balance to all the spaces we clean. We believe that everyone deserves a clean, safe, and welcoming environment, and we are proud to provide that through our eco-friendly and professional cleaning practices. At Mama T’s Cleaning, we are more than just cleaners; we are partners in maintaining healthy, clean, and well-cared-for spaces.

  • 18 Mar 2025 1:34 PM | Brendan Toton

    Properly cleaning a medical facility is crucial to maintaining a safe and healthy environment for patients, staff, and visitors. Medical facilities are high-risk areas where infections and diseases can spread quickly due to the concentration of vulnerable individuals, such as those with weakened immune systems or ongoing treatments. Effective cleaning practices help reduce the risk of healthcare-associated infections (HAIs), which can have severe consequences for patients. Thorough sanitation of surfaces, equipment, and common areas ensures that harmful pathogens, such as bacteria, viruses, and fungi, are removed or neutralized, providing a cleaner, safer space.

    In addition to protecting health, proper cleaning in medical facilities helps maintain compliance with various health and safety regulations. Medical facilities are required to meet stringent cleanliness standards set by organizations such as the Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). Adhering to these standards is not only a legal requirement but also a critical part of a facility’s reputation. Cleanliness in these environments reflects professionalism and commitment to patient care, which can directly impact patient trust and satisfaction. A well-maintained facility is essential for ensuring the continued operation of healthcare services without risking fines or legal issues.

    Furthermore, proper cleaning is vital to preserving the longevity of medical equipment and infrastructure. Medical equipment and instruments must be kept sterile and free from contaminants to ensure they function correctly and are safe to use. If cleaning procedures are not followed, equipment can become damaged or harbor bacteria, leading to costly replacements or repairs. Additionally, the cleaning process helps maintain the overall condition of the facility, reducing wear and tear on walls, floors, and other surfaces. By investing in regular and thorough cleaning, medical facilities not only safeguard the health of individuals but also extend the lifespan of their equipment and infrastructure, ensuring optimal care and functionality for years to come.

  • 17 Mar 2025 5:49 PM | Jackelin Ardon

    In healthcare settings, where patients are often at their most vulnerable, a single overlooked surface could become ground zero for a dangerous infection. Janitors and janitorial staff aren't just uncomfortable; they can turn a routine hospital stay into a lengthy battle for survival.

    The financial implications are striking. While some administrators might view thorough cleaning as an expense, the math tells a different story. Every prevented infection means one less extended hospital stay, one less round of expensive antibiotics, and one less readmission. For healthcare workers, a clean environment isn't just about professional pride – it's about personal safety.

    Perhaps most importantly, cleanliness sends a powerful message to patients and their families. When someone walks into a hospital, they're often experiencing one of the most stressful moments of their lives. A spotless environment tells them they're in capable hands, that every detail of their care has been considered. It's a silent promise that in this space, their health and safety come first.


  • 17 Mar 2025 8:18 AM | Roy Schukraft

    Properly cleaning healthcare facilities is extremely important because these spaces are filled with germs that can easily spread illnesses. Hospitals, clinics, and nursing homes take care of people who are already sick or injured, making these patients even more vulnerable to infections. Thorough cleaning helps stop germs from spreading, protecting patients, visitors, and healthcare workers alike.

    Regular and proper cleaning also creates a safe and welcoming environment for everyone. A clean healthcare facility builds trust with patients and their families by showing them that the organization truly cares about their well-being. It also boosts morale among doctors, nurses, and other staff members, allowing them to work more effectively and confidently in a safe environment.

    Finally, proper cleaning of healthcare facilities helps meet safety and health regulations set by organizations that monitor public health. Staying clean and sanitary helps these facilities avoid penalties and legal issues, and ensures they can continue providing essential services to the community without interruptions. Ultimately, good cleaning practices keep everyone healthier, safer, and happier.

    Roy Schukraft - Ai Cleaning Solutions LLC of Buffalo, NY

  • 17 Mar 2025 6:55 AM | Roy Schukraft

    7 Secrets to Exceptional Customer Service

    Great customer service goes beyond politeness—it's about understanding your customers and exceeding their expectations. Here are seven essential secrets to mastering exceptional customer service:

    1. Be Aware of the Three Things Every Customer Wants

    Every customer seeks three core experiences: to be heard, understood, and genuinely cared for. Remembering these simple yet powerful desires helps set the foundation for positive interactions and lasting relationships.

    2. Ensure the Customer Feels Understood

    It's critical to actively listen and confirm your understanding of customer needs. Repeat their concerns or requests in your own words to show you've grasped their issue, making them feel respected and valued.

    3. Customers Want to Be Understood

    Every interaction should clearly communicate empathy and comprehension. Recognize the emotions behind the customer's words, and reassure them that you genuinely appreciate their perspective and situation.

    4. Customers Want to Be Cared For

    Beyond resolving their issues, customers want to feel that you genuinely care about their satisfaction. Small gestures—such as personalized attention, timely responses, and sincere apologies—can significantly enhance their experience.

    5. Customers Want to Be Heard

    Actively listening to customers shows respect. Provide your full attention, avoid interruptions, and acknowledge their concerns. Feeling heard strengthens customer trust and confidence in your business.

    6. Create Solutions for Customer Needs and Complaints

    When facing customer complaints, prioritize creating effective, practical solutions quickly. Demonstrating commitment to resolving issues transforms potentially negative situations into opportunities for enhanced loyalty and satisfaction.

    7. Clarify the Situation and Always Follow Up

    After addressing a customer’s concerns, clearly summarize the actions you've taken and verify their satisfaction. Always follow up afterward to ensure the solution was effective and the customer remains satisfied. This follow-up confirms your commitment to their happiness and encourages ongoing customer relationships.

    These 7 steps will ensure superior customer service and keep your customers for life if used properly. Remember that any customer, no matter how large or small is a customer that some other company wants - don't take ANY customer for granted. 

  • 17 Mar 2025 6:13 AM | Roy Schukraft

    When working in cleaning services, especially in environments like restaurants, churches, schools, medical offices, or public spaces, employees regularly come into contact with potentially hazardous situations. One significant risk that cleaning staff might face involves bloodborne pathogens—infectious microorganisms present in human blood that can cause diseases such as hepatitis B, hepatitis C, and HIV. Understanding what these pathogens are and how they can be transmitted is crucial for the health and safety of every cleaning professional.

    Proper training in handling bloodborne pathogens ensures that cleaning employees know how to protect themselves and others effectively. This includes learning the importance of wearing appropriate personal protective equipment (PPE), such as gloves, masks, or protective eyewear, to reduce exposure. Employees should also be aware of how to safely clean and disinfect surfaces contaminated with blood or other potentially infectious materials using approved disinfectants, minimizing the risk of disease transmission.

    Educating cleaning staff about bloodborne pathogens not only protects individual employees but also safeguards the well-being of the communities and facilities they serve. By understanding risks, implementing proper safety protocols, and responding appropriately to incidents, cleaning professionals help maintain healthier, safer environments for everyone. Ultimately, informed and trained staff contribute significantly to public health and trust in the cleanliness standards of any establishment.


  • 16 Mar 2025 8:58 PM | Bianca Duckworth

    Great customer service in regards to operating a successful janitoral or cleaning service requires companies like Duckworth Cleaning Service to listen to our customers, understand their needs and make sure they are satisifed. As a janitoral or cleaning specialist, it is our goal at Duckworth Cleaning Service to ensure that our clients have a wonderful experience before, during and after their services. 

    To ensure that the clients have a wonderful experience, we will speak with everyone with a smile on our face. We will listen to the needs of every single client and we will call every client after our services or email them once the service is complete to see if there is anything else we can do for them to further the cleaning experience. 


  • 16 Mar 2025 7:34 PM | Isisiah Mack

    Cleaning chemicals might seem harmless, but they can pack a punch—both for the environment and your health. Imagine your living space turning into a hazardous zone where every spritz of a conventional cleaner releases an army of volatile organic compounds (VOCs). These tiny invaders can irritate your lungs, trigger allergies, and even lead to long-term respiratory issues. And let's not forget about the dreaded skin irritations from direct contact. But wait, it gets worse! As these chemicals go down the drain, they enter our waterways, wreaking havoc on aquatic life. Fish and other aquatic organisms face the wrath of phosphates and other nasties that disrupt their habitats. It's like a sci-fi horror movie, but it's our planet!

    Now, picture this: you switch to eco-friendly cleaning products, and suddenly, you're the superhero saving the world, one scrub at a time. These green warriors are made from natural, biodegradable ingredients that are gentle on your skin and lungs. No more nasty chemicals polluting your air or water. Plus, they come with a bonus of reducing waste through recyclable packaging. It's a win-win for you and the environment! Your home stays spotless, your health gets a boost, and Mother Earth breathes a sigh of relief.

    So, why not make the green choice and join the eco-friendly cleaning revolution? By opting for sustainable practices, you're not just cleaning your home; you're making a positive impact on the planet. It's time to ditch the toxic chemicals and embrace a cleaner, greener future. Let's scrub away the nasties and shine bright like the eco-warriors we are!


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