Working in the Cleaning field you want to go into someone space, residential or commercial and give them the best customer service you can. Your first impression is everything. Take it from me you want your client to feel as if your there to serve them. So before you even start your day make sure your energy is going to match theirs. You always want to take into consideration how you make people feel when you meet them, can you add value to their space. When you meet them always provide a smile and give eye contact always! Make sure your taking notes as your doing a walk through of everything that need to be cleaned, it gives the client the feeling that your listening to them and not just rushing through a job.

Your company will go far as long as you smile, give eye contact and make sure you're listening to their needs. Once everything is checkoff the list you created show them before you leave and make sure you do a walk through again when your finish. It just shows that you are making sure all of their needs are being met! after the job is complete make sure you contact the client for follow up to make sure they were satisfied and will recommend to others. You also can make up satisfaction surveys and send via email. Make sure you get all of your clients emails so this can go smoothly.

The following are reasons why a homeowner should hire a certified IJCSA Residential Cleaning Service company for their home. It all starts off with providing yourself and/or family with the safest and cleanest home. IJCSA members who are certified understand the benefits of giving a professional job for their client. Not only is their client satisfied about the work that is done, recommendations can then be made afterwards. Being certified is not a walk through job afterwards. Certified members must take the precautions of what the cleaning job requires. 

Here at IJCSA, members are trained about the first step when securing a cleaning job to the last step of finishing the cleaning job. Ads are an important way to get a company exposed for new clientele. IJCSA members are trained about the professional steps in doing so. Then members must provide free estimates after checking the home. The company and client must then agree on the service and price. After agreement, the client will detail out preferences. This will lead to a customized service report with an SDS (Safety Data Sheet) about the chemicals that will be used in the home. 

In the report, the company will determine which rooms will need special attention, which chemicals to use for certain surfaces, whether a wet or dry room will need a red cloth (for wood), blue cloth (for glass), or white cloth (for all other surfaces).

These professional tactics help the client feel comfortable with the job. After the job is complete, the home is left in a professional appearance. The homeowner or family will then come home to a clean environment, feeling safe when they touch cleaned surfaces. Not only will they feel safe, they can also focus on their day to day duties. This leads to increased time and less stress worrying about having to clean the home on their own. 

These are key advantages on why a homeowner should hire a certified residential cleaning service individual or company when considering to have their home cleaned. They will be provided with the best service, leaving their home cleaner than ever, and a safe state of mind. 

  When choosing a good cleaning company to provide services, communication is key. Good customer service is hard to come by these days. Sometimes customers do not feel heard and are left unsatisfied. IJCSA Members are trained and certified in customer service and are focused on making sure their customer's needs are met.

  IJCSA Members provide great customer service, the customer and clients always come first. Doing business with any of the members you can count on your concerns being heard, understood, and be taken care of to the best of their ability, with customer satisfaction in mind. Have a look at  IJCSA Business Directory.  for a list of cleaning service providers with GREAT customer service.

The demand in hiring a Janitors and Janitorial companies are crucial in our modern world. Due to so many virus, bacterias, and diseases its essential for the experts to help with this job.

We help people in there daily lives by having restrooms clean, floor free from debris, mirrors with no streaks counters sanitize ensuring that restrooms are stock with toilet paper, hand sanitizing, toilet cover seat, trash can empty, etc.

Janitors and Janitorial staff can determine how the cleaning process can be made. This process can be case by case because the size of the building and the request of clients.

Is very exciting that more and more Janitorial companies are hired in government jobs like schools, Janitors are requested in commercial business to do commercial cleaning. The demand is there because it alleviate companies from having to do the jobs and task that they won't do themselves.

Janitorial Directory is a link that we can used for comments as well as tips.

My name is Kegan with Surface Masters INC, Denver, CO. We have over 40 years of experience working in the cleaning industry, which has lead to multiple biohazard cleaning situations. As such, we can not stress the point enough, that proper handling of waste and proper cleaning techniques is cruel in avoiding coming into contact with bloodborne pathogens.  

Being a family owned and operated business has both its benefits and trials. When someone you love isn't following proper protocol of the Exposure control plan. It becomes both a business and personal matter, and makes holding your team accountable a challenge. 

For this reason we have found that regular meeting and discussions are the best approach to dealing with possible exposure and proper handling techniques. Because let's face it, when there is a job to be done often finishing the job is more of a focus than following safety regulations. 

Making materials readily available makes this task more manageable. That is why we inventory our personal protection items before and after each job. And have clearly marked chemicals and waste areas on every job sight.

We even go as far as singing to each other. "Wash your hands, don't touch your face,  wear your gloves and mark the waste!" We find its much easier to remind people while singing instead of harsh reminders. After all a happy work space is a successful safe work space!

     Bloodborne pathogens are infectious microorganisms in human blood that can cause disease in humans.  Pathogens include, but are not limited to, hepatitis B (HBV), hepatitis C (HCV) and human immunodeficiency virus (HIV). Workers in many occupations, housekeeping personnel in some industries, and in the commercial cleaning industry, all may be at risk for exposure to bloodborne pathogens.

      Employers must implement an exposure control plan for the worksite with details on employee protection measures. This plan should include engineering and work practice controls, personal protective clothing and equipment, employee training, medical surveillance, hepatitis B vaccinations, and other provisions as required by OSHA's Bloodborne Pathogens Standard. 

       Having knowledge of and understanding, that bloodborne pathogens could  be present in any work environment is the first step. Taking the proper precautions and following Osha Standards can keep you and employees safe from possible infections and even death.

Gaining a deeper knowledge about the importance of cleaning Bloodborne pathogens and OSHA is not just important for cleaners. Having this knowledge is important for all people because these problems not only exist inside of health care facilities it happens in restaurants, and inside of homes as well. I believe it will be beneficial for all families that have or deal with these issues involving the needs of this specific cleaning service people should be able to have this type of training course free of charge.

This training should be promoted more because there are a number of people like myself who have no understanding of the importance and proper cleaning techniques when it comes to cleaning Bloodborne pathogens. Following standard precautions to help prevent the spread of Bloodborne pathogens whenever there is a risk of exposure to blood or other body fluids are extremely important. Most people treat blood and other body fluids as if it was infectious, but if it was to happen in your presence and came down to you being the only one to clean it up it would be great to have that knowledge on knowing how to properly clean up the mess.

Even if a facility or home looks clean, bloodborne pathogens could be lurking in tiny drops. It's important to treat all places as if they are hazardous to your health. The Bloodborne pathogen cleaning certificate course will be beneficial to me since I plan to do residential cleaning including cleaning restrooms which contain body fluids. I plan to learn more about the importance of Bloodborne pathogens, that's why I decided to take this course.

Acknowledging this line of work poses inherent risk of coming into contact with bloodborne pathogens is the first step in keeping yourself and others safe. In using universal precautions and having good observation skills can help to mitigate the risk of exposure. As well, as establishing an exposure plan and keeping up with industry requirements

As a team leader it is important to make sure the information OSHA has put forth about bloodborne pathogens. In addition, to making sure everyone who is in contact has the information they need;is making sure training is done, and the methods set forth to control exposure are done initially starting in this occupation, annually or when new or changed procedures.

In conclusion, knowledge and training is the key to keeping workplace hazards down and to keep everyone safe from serious and life-threatening illness. Also, staff trained on how to don and doff personal protective equipment and why they should utilize to help stay safe. Unfortunately, these occupational hazards are just part of the job, however staying safe is everyone's job.

There are many ways we can implement Medical Cleaning Practices into other Residential and Commercial Cleaning Services. The first thing that should always be done should also be the simplest. Making sure that all employees Wash their Hands frequently and most important properly (ie. for at least 20 seconds). Hand sanitizer should also be available for use by all. Another great tool that is generally only used within the medical field are PPE's or Personal Protective Equipment. While most cleaning personnel already use the most common PPE- gloves. I believe that it would also be very beneficial to implement the use of other PPE's such as face masks & goggles.

Another great medical cleaning practice to implement is to treat ALL trash as if it is potentially contaminated and to make sure that it is disposed of properly. It is very important to make sure that we not only clean areas but that we also disinfect them. Knowing the difference between cleaning and disinfecting is not something that is known by all, but is vital. There are a lot of types of disinfectants that can be used for different things but it is also equally important to know the proper place and way they should be used.

Using the "3 rule method" in Residential or Commercial Cleaning Settings would be very beneficial to not only help get the job done right but to get it done quicker. The "3 rule method" starts with cleaning an area clockwise, from Top to Bottom. Then do your Dry cleaning first such as dusting, sweeping, garbage, etc. & then do your Wet cleaning such as wiping down desks, computers, phones, etc. And lastly is to use a Consistent Pattern like back & forth, or side to side.

A couple of other great practices that would be helpful to implement in other cleaning industries are. Work Practice Controls which reduce the likelihood of exposure by altering the way a task is performed. And, Administration Controls which includes the education & training of employees. And also the application of standard operating procedures for the prevention of exposure.

https://ijcsa.org/Janitorial-Service-Directory-Find-A-Janitorial-Service-JanitorialServices

Janitorial services are often an overlooked service to our communities; however, their importance cannot be mentioned enough. Through the physical efforts of Janitorial staff, our communities are cleaner and safer than they could be without them. Janitorial staff clean a wide variety of commercial locations including, but not limited to: shopping malls, business offices, medical offices, grocery stores, production/ manufacturing floors etc.

If it were not for our Janitors, the risk of contracting a foodborne illness would be significantly higher when dining, the risk of contracting a communicable illness would be higher at our workplaces, shopping locations and medical offices, contamination could be occurring in our manufacturing and production plants etc. Janitors are keeping you healthy and safe from daily threats that we cannot see and their importance to our communities cannot be undermined.

Locate a certified Janitorial Service today, using IJCSA's Janitorial Services Directory at : https://www.ijcsa.org/Janitorial-Service-Directory-Find-A-Janitorial-Service-JanitorialServices