Great Customer service is so essential in not only janitorial business, but in all service oriented businesses. Some things to remember about our IJCSA members are that we all pride ourselves on giving stella customer services to all our clients. Take for example, http://www.joco-cleaning.com/ and Professional Cleaning Team are just some of the companies who people will highly commend for their services. 

Being aware of our customer's needs are always important, and one way to ensure this is by remembering a simple acronym called SEC. It means SMILE with your customers, there's no one in the entire world with a gorgeous smile such as yours, EYE-CONTACT is so important, it will make the customer connect and engage with you and finally COMMENT on their kind attitude, or comment in a pleasant way towards them, but be resspectful always.