Great customer service is talking with your clients, asking if they are happy with our company and the way we are treating them. Making sure we listen to their complaints and hear what they have to say and help them in any way possible to meet their needs. Empathize with the customers tell them that we understand what they are needing and talking and tell them we will help them in any way.

Clarify that the customer is happy and is getting the cleaning they want, make sure everything is in ship shape. Follow up with them and make sure everything is going the way they want and are happy with the outcome and thank them for choosing us.