My business will consist of mostly carpet cleaning in both the residential and commercial settings. I'll be honest and say that there is much more to cleaning carpets than moving your wand over the customers carpet and expecting great results. This carpet cleaning course has shown me the importance of knowing when and where to use different chemicals and equipment. I intend on using this knowledge and passing it onto the customers which will allow them to utilize the tips on spot cleaning and large area cleaning in order to get longer life from their carpet. My business will rely heavily on re-peat customers and word of mouth so it is vitally important to take the time to do a great job each and every time using the skills this course provided me. I'm very thankful to the writers of this program for giving very detailed information on how to best clean carpets.