https://www.ijcsa.org/Find-A-Cleaning-Service-Janitorial-Service

The industry today is inundated with janitorial companies with the same claim..."We provide the best cleaning service."  However, cleaning is just one piece to this puzzle.  Another important factor is the ability to provide excellent customer service.  This is what will make your business rise to the top of a crowded group.

The good news is that excellent customer service doesn’t have to cost a great deal. Many of the most important steps a business can take are free.

Using the techniques provided in the certification courses on IJCSA, Businesses can use these resources to train customer service representatives to use a personal touch, maintain a positive tone, respond promptly to queries and be proactive about resolving concerns. 

Of course, the relationship between customer service and business success depends on the definition of “business success.”

Businesses are now gauging customer satisfaction as a measure of business success in and of itself. Nothing can be more valuable to your business than praise from a customer.

Janitorial is a human industry that will involve issues, concerns or mistakes from time to time.  It is how quickly you resolve the issue and customer service your client that builds a long lasting trust with your customers.  IJCSA Businesses are superior at providing great janitorial and customer service.  Locate a member near you today: https://www.ijcsa.org/Find-A-Cleaning-Service-Janitorial-Service 

Christine Sedotal @ Momentum Building Services

LOUISIANA

www.momentumbsla.com