Customer Service is one of the most important factors of running a business just after the product or service you are selling. IJCSA members pride themselves in giving customers the best experience they possibly can. As a new member of the association, utilizing the L.A.S.T. approach and the 7 customer service rules will play key role in building and maintaining good healthy relationships with my clients.

Good Customer Service consists of listening without interruption, apologizing for the bad experience, solving the issue or connecting the client to someone who can , and thanking the client for addressing the issue and simply for their time. I whole heartedly believe that holding onto these principles will only bring positive results and repeat customers for all businesses.

You can find businesses who hold this high standard by clicking on the link below.

https://www.ijcsa.org/Find-A-Cleaning-Service-Janitorial-Service