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 International Janitorial Cleaning Services Association

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Customer Service Excellence At IJCSA

12 Mar 2020 1:48 PM | Deleted user

Proper focus on ensuring that customers are satisfied is essential in any business, and this is certainty true for cleaning companies as well. Cleaning and janitorial companies have both the potential to lose or gain clients based on the level of attention paid to customer service. A satisfied customer is likely to refer more business to a a company that is attentive to their needs while the opposite is true for a dissatisfied client. The key to good customer service is to be as attentive to the customer's needs as possible- the more the client feels that their issues or concerns are being listened to and addressed, the happier they will be. 

A huge advantage to a customer hiring a cleaning specialist through the IJCSA is that all companies place a huge emphasis on customer service.

The organization is an excellent resource for all end users seeking a cleaning or janitorial company and conveniently breaks down companies based on geographic location. Those companies can found through the following link: https://www.ijcsa.org/Find-A-Cleaning-Service-Janitorial-Service

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