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Q&A With Meg Roberts, President of Molly Maid

03 Sep 2013 5:33 AM | IJCSA - (Administrator)

Meg Roberts, 40, is the President of national cleaning franchise Molly Maid who worked her way up to earn the top spot at a company that she grew up down the street from.

After realizing that an advertising career in Chicago wasn't conducive to a family life or social life, Meg packed her bags and moved back home to her native roots in Ann Arbor, Michigan -- not far from the Molly Maid headquarters. In 2007, Meg was hired as Molly Maid's Director of Marketing, where she immediately put her sharp marketing acumen to work and introduced an online customer-building campaign -- resulting in a 150 percent increase in lead generation. For three consecutive years after, Molly Maid surpassed double-digit sales growth under Meg's leadership.

In 2011, Meg served as Vice President of Marketing for Molly Maid, and sister company Mr. Handyman, and was promoted to President of Molly Maid in September 2012. Currently, the company has more than 450 U.S. locations and sales are up six percent from last year.

How has your journey from the bottom up made you the leader you are today?

I have always worked with great people on very well-balanced teams. I had some great bosses early on who asked my opinion when I was the most junior member of the team -- that built my confidence, challenged me and made me feel like a contributor. As I've had more opportunities, both official and unofficial, to lead and guide teammates, I've used the "inclusive" approach to build stronger, more collaborative and enthusiastic teams. I learned early that including people is the best way to learn, and that "exclusive" leaders might suffer from too much distance between their ideas and the great ideas of their staff.

More at source: Huffington Post

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