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 International Janitorial Cleaning Services Association

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Great Customer Service in the Cleaning Industry: The IJCSA Standard

19 Oct 2025 8:02 PM | Paula D'Oliveira

When it comes to professional janitorial and cleaning services, great customer service is not just a promise — it’s the foundation of every successful business. At the International Janitorial Cleaning Services Association (IJCSA), our members take pride in delivering excellence that goes beyond a spotless surface. From the moment a client reaches out, IJCSA Members ensure every detail is handled with care, professionalism, and respect. We believe that every client deserves personalized attention, consistent communication, and reliable service — the kind that builds long-term relationships based on trust and satisfaction. Whether it’s a commercial facility, healthcare environment, or residential property, our members approach every job with one goal: to exceed expectations every single time.

What sets IJCSA Members apart is our unwavering commitment to putting customers first. We understand that true service goes beyond cleaning — it’s about creating comfort, safety, and confidence for every client. Our teams are highly trained, certified, and dedicated to maintaining the highest standards of integrity and quality in every interaction. With a passion for excellence and a proactive approach to problem-solving, IJCSA Members embody the gold standard of customer care in the cleaning industry. When you choose an IJCSA Member, you’re not just hiring a cleaner — you’re partnering with professionals who treat your space as their own. Discover the difference today by visiting the IJCSA Business Directory and connect with one of our trusted members near you.


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