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 International Janitorial Cleaning Services Association

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Where Cleanliness Meets Care: What Customer Service Really Means at IJCSA

08 May 2025 10:19 AM | Juliana Pimentel

When it comes to Janitorial Services, a mop and bucket alone don't make the difference.  It's the attitude behind the service that does.  At Next Scrubbing LLC, and as proud members of IJCSA, we believe great customer service starts before we even step through your doors.  It begins with showing up when we say we will, being proactive rather than reactive, and treating your space like it's our own.  Whether it's a medical office needing weekly floor shinning or an executive suite that demands flawless attention to detail, our promise is simple: you'll see our work, but more importantly, you will feel the care behind it.

IJCSA members like us aren't just in the business of cleaning - we're in the business of relationships.  We don't clock in and out - we check in, follow up, and stay ahead of your needs.  That's why the IJCSA Business Directory isn't just a list of names - it's a network of professionals who treat customer satisfaction as a non-negotiable. From infection control certified crews to friendly after-hours support, we prioritize people just as much as polish.  Because at the end of the day, customer service isn't just a skill - it's a culture. And in our world that's what truly shines.  

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