At International Janitorial Cleaning Services Association it is truly about putting customer's as part of the solution. Feedback, communication, and follow up are all key components to success. 

If there is a concern or frustration, we welcome hearing from our customers. We can't resolve an issue if we don't know about it. Every employee is empowered to make a difference, to listen to our customers, and be part of the positive change to make us even better.