There is an old adage that the customer is always right. While cliche’, it is true.  Were most miss the mark, they forget WHO the customer is. Providing excellent customer service is paramount in operating any business.  It is important to understand that every person you encounter while conducting business is a customer.  

I am reminded of a scene I saw in a movie.  A man was on his way to a job interview.  In the parking lot, he cut off another driver and raced into the building.  Only to find that very same man was the hiring manager that he was scheduled to meet. Imagine that.  He lost the job before he had a chance to interview.

Every interaction is a potential business opportunity.

Companies certified by IJCSA, understand the importance of business excellence at every level.  

Don’t trust your janitorial needs to just anyone.  Find your IJCSA certified company by clicking the link below.

https://www.ijcsa.org/Find-A-Cleaning-Service-Janitorial-Service