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 International Janitorial Cleaning Services Association

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What is great customer service?

13 Apr 2023 1:10 PM | Robert&Tammy Harris

  What constitutes great customer service from a janitorial or cleaning company?

  You may have experienced poor customer service if you never see someone from your janitorial or cleaning service provider unless they want to sell you more services. Perhaps they don't really seem to listen when you talk or the same complaints keep happening.

  IJCSA Members understand providing great customer service starts from the moment we meet a prospect, by being friendly, caring and listening. Once a customer is welcomed, IJCSA Members continue with great customer service by making sure trash cans are back in place, chairs are pushed in and areas are tidied up. We check in on a regular basis just to say hi, ask how things are going and see if we can help with anything.

  IJCSA Members will always put you first. Find your amazing Customer Service at JANITORIAL SERVICES DIRECTORY.

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