In bio hazard remediation services, it is very important to have good customer service for your clients. This cleaning industry deals with trauma, unattended deaths, homicides, suicides, hoarding situations, and hazardous chemical contamination. When dealing with a client who has just lost a loved one, it is important to use the S.E.C. method, which is an acronym for: Smile, Eye Contact, and Comment. 

The S.E.C. method will help provide service with a smile to grieving clients and individuals that have been in close proximity to the after math of a crime or traumatic event. Great customer service is having compassion and empathy, by listening and letting them be heard, by acknowledging them and repeating back to them what their concerns are. 

If you are looking for compassionate and professional bio cleanup services, please check out the companies in this business directory list, that specialize in trauma cleanup, forensic cleaning, and compassionate cleanup. There are many cleaning professionals that you handle your needs.