The difference between good companies and great companies is the way they treat their clients. How they treat their clients is a reflection of how they operate the overall business. Here at Florus Services Company we train all our employees to treat each client as if they were our only client and based on the Customer Service certification at IJCSA.

By applying the 7 essentials to excellent customer service, we always leave clients satisfied by listening and fully understanding their needs so we can take care of them. We do all this with a smile while maintaining eye contact and commenting on on a related topic in order to relieve some of the tension if there is an issue. This helps us empathize with them so we can see things from their perspective which makes solving the problems and creating solutions easier. Once we do this, clarifying the situation and following up ensure that the client is fully satisfied with the results.

The IJCSA offers a wide variety of training and certifications that ensure each member fully understands the quality of service that is expected of them throughout the industry. In fact, IJCSA sets the standard in many cases! Florus Services Company chose IJCSA because of its long history for training industry professionals and commitment to making cleaning organizations better than the rest. To find more information please visit the IJCSA Business Directory.

Customer service sets apart great companies from mediocre companies. Hearing out the customer, understanding them, and caring for them are important aspects to assisting a customer. At SEG we start off an interaction with a smile, eye contact, and then a comment to let them know that we are listening. IJCSA provides the best training to members of the IJCSA community in knowing how to assist customers. This training is spread out to all members and at the end we are certified to create solutions to ours clients' issues. 

Here at IJCSA, members are provided with the best training. When a customer calls in with an issue, IJCSA members are certified to assist their needs. Members listen, empathize, understand, and find solutions for their clients. At the end, when the client is happy to have been provided the best service, our job is still not done. We at IJCSA go above and beyond and continue to follow up with the customer to see if they are still satisfied with the service. That is why members of the IJCSA community separate themselves from the rest to become great companies. To get in contact with other great companies at IJCSA, visit IJCSA Business Directory or www.ijcsa.org 

It is extremely important for employees and staff handling cleaning to be aware of bloodborne pathogen possible infections. A simple action like removing trash can cause a very serious infection. This infection could be so serious that could lead to HIV, HBV, or even death. It is important for members to be aware that way proper precautions can be in order.

Some precautions that can help can be the following; Making sure we always throw away used gloves carefully. Disinfecting when cleaning using correct products, especially when cleaning up blood. Another precaution can be being aware of the labels products contain and looking at safety data sheets before using them. 

It's important to know that a simple cut in our hand can cause the microorganisms to enter the body and cause an infection. The infection can also be caused through the nose or mouth. The key is to always follow universal precautions and when cleaning always consider blood as contaminated to prevent infections. Details like labeling and color coding are super important to prevent other employees from getting contaminated. Health should always be the priority and this isn't something that should be rushed or taken lightly. 

According to the U.S. Census Bureau ,  more than 50% of the total flooring market created over $10 billion in revenue in the carpet industry in 2019. Around the world carpet is very popular because is warm and soft. Even Though it requires less maintenance than the hard- surface floors . The best way to keep carpeting clean and fresh is  Frequent vacuuming and an occasional deep-clean .

The benefits of having your carpet or rugs cleaned by Certified IJCSA Members are very Important for customers. The certified programs teach their members how to perform carpet cleaning functions professionally, safely, healthily and cost effectively.   IJCSA Certified Members know how to use the most eco-friendly biodegradable products or green products to clean rugs and carpets . Also learning correct procedures to shampoo, spot clean, sanitize and disinfect carpets.

Find Your Professional Certified Carpet Cleaning Company Here 

IJCSA provide the best cerified Commerical and Residential Rug and Carpet Cleaners.

Look no further, our specialist are ready to serve all your needs.

Be sure to browse our IJCSA Carpet Cleaning Directory to find trained specialist by clicking the link below 

As a member of IJCSA one of our highest priorities is providing excellent customer service. We do this by knowing our products and services. IJCSA is committed to training its members to the highest level. Our training is a key component to answering any questions a customer or potential customer may have.

The http://IJCSA.ORG is full of business with a great knowledge in the janitorial field and a commitment to offering their clients the best customer experience possible.

Having a Carpet Cleaning Company open doors to many services you are able to provide. Carpet and upholstery cleaning is services that's in high demand with the proper training it can become a benefit to your company. 

Let's be honest, high-quality carpeting isn't cheap, and no one wants to have to replace it too soon due to wear and tear. Regular deep cleaning is critical if you want to promote a healthier indoor environment.

My company want to help Clients save and get more out of their investment so they'll carpets will look amazing and last a full lifetime. Carpets and area rugs can hide such things as dirt, mode and dust that can cause breathing issues and allergies. It will be awesome to sleep knowing your home is safe from the danger of bacteria and other harmful chemicals leaving your carpet presentable.

Having a cleaning company open doors to many services you are able to provide. Carpet and upholstery cleaning is services that's in high demand with the proper training it can become a benefit to your company. 

Let's be honest, high-quality carpeting isn't cheap, and no one wants to have to replace it too soon due to wear and tear. Regular deep cleaning is critical if you want to promote a healthier indoor environment.

My company want to help Clients save and get more out of their investment so they'll carpets will look amazing and last a full lifetime. Carpets and area rugs can hide such things as dirt, mode and dust that can cause breathing issues and allergies. It will be awesome to sleep knowing your home is safe from the danger of bacteria and other harmful chemicals leaving your carpet presentable.

Having a cleaning company open doors to many services you are able to provide. Carpet and upholstery cleaning is services that's in high demand with the proper training it can become a benefit to your company. 

Let's be honest, high-quality carpeting isn't cheap, and no one wants to have to replace it too soon due to wear and tear. Regular deep cleaning is critical if you want to promote a healthier indoor environment.

My company want to help Clients save and get more out of their investment so they'll carpets will look amazing and last a full lifetime. Carpets and area rugs can hide such things as dirt, mode and dust that can cause breathing issues and allergies. It will be awesome to sleep knowing your home is safe from the danger of bacteria and other harmful chemicals leaving your carpet presentable.

Janitorial and custodial workers are essential employees that provide and maintain a healthy environment. They are workers trained to use proper cleaning techniques in reducing or eliminating pathogens that can cause human illnesses. As businesses, schools, and public operations continue to open back up now facing the Covid-19 pandemic, janitors and custodians workers are more important now than ever. These essential workers are tasked with ensuring healthy safety practices are met through knowledge acquired in health sanitation programs.

Cleaning is vital to the public and without janitorial workers there would be a lot of disgusting schools, work offices, restrooms, hospitals buildings to name a few. These essential workers are of great importance in creating a healthy space and keeping people happy safe and healthy. Knowing you are able to come into a clean space free of harmful bacteria, fungi, pathogens are a major thing that's often over looked. Janitors and custodians keep our world healthy and safe!