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International Janitorial Cleaning Services Association

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  • 26 Sep 2026 4:37 PM | Anonymous

    Finding a dependable home cleaning service should not be difficult. People want a cleaner who is honest, respectful, reliable, and detailed, and that is exactly what a professional residential cleaning service should provide. Whether someone needs weekly service, biweekly service, deep cleaning, or move-in and move-out cleaning, a quality house cleaning service can make life easier and help keep the home healthier, fresher, and more organized.

    A professional maid service does more than make a home look nice. Good residential cleaning helps reduce dust, dirt, odors, and buildup in kitchens, bathrooms, bedrooms, and living areas. Many families are busy with work, children, and daily responsibilities, so hiring a trusted home cleaning service can save time and reduce stress. When people are looking for dependable help, the Home Cleaning | Maid Service Directory is a useful place to search for a professional cleaning provider.

    Choosing the right residential cleaning company matters. Homeowners should look for a cleaning service that values communication, consistency, customer satisfaction, and attention to detail. Every home is different, so the best house cleaning services are the ones that listen to the client’s needs and provide personalized service. If you are searching for a professional home cleaning or maid service, the Home Cleaning | Maid Service Directory is a great place to begin.


  • 25 Sep 2026 8:05 PM | Tiffany Barnes

    With any business having good communication before during and after is a key role in not only maintaining your client base but also ensuring the quality of your work. 

    When you communicate with your customers on a regular basis you will always receive good and bad feedback, at the end of the day you will learn the best way to handle each and every situation. You can then adjust, learn and grow with each customer, this builds a healthy relationship with them and helps pass along to future customers that not only do you communicate well but you welcome any and all feedback they give.

    All in all, providing good customer service can be the defining factor in how well your business with do. 

  • 25 Sep 2026 6:56 PM | Amanda Cielenski

    Cleaning and janitorial employees work with chemicals everyday. and it is important that they understand the hazards that can come with them. Even common cleaning products can cause serious harm if they are used incorrectly, mixed with incompatible chemicals, or used without the proper protection. Chemical exposure can happen through inhalation, skin contact, ingestion, or other means, and the effects can range from irritation and allergic reactions to burns, respiratory problems, serious illness, or even death. Employees need to understand what products they are working with, follow labels and safety procedures, use the appropriate protective equipment, and know where to find safety information when they need it.

    One of the most dangerous mistakes an employee can make is assuming that because two products are safe to use separately, thy are safe to mix together. Incompatible chemicals can react and create toxic gases, fires, explosions, or other dangerous conditions. Proper training helps employees recognize these hazards before an accident happens instead of learning about them after someone gets hurt. Understanding chemical hazards protects the employee using the product, their coworkers, our clients, and anyone else who may be in the area. Chemical safety should be part of every cleaning company's training because protecting people is always more important than simply getting the job done.



  • 25 Sep 2026 5:51 PM | Tiffany Barnes

    It is extremely important for cleaning employees and staff to understand Bloodborne pathogens because they may come into contact with blood or other potential infectious things while performing tasks and duties. Bloodborne pathogens are microorganisms found in human blood than can cause diseases, which have hepatitis B and C, as well as, HIV. Knowing the risks allowing cleaning employees to take the correct precautions and protect themselves and others.


    Proper training and awareness can help prevent accidental exposures to Bloodborne pathogens. Cleaning staff should always understand the importance of wearing PPE, such as gloves, eye protection, closed toe shoes ect. They should also know how to properly clean and disinfect contaminated areas, properly dispose of contaminated materials and avoid touching around their mouth, eyes ect. while working. Even a small cut or open wound in the skin can open a huge issues to a pathogen to enter the body. 

    Knowing how to respond if an exposure happens is just as equally important to be aware of. If an employee has a needle stick, cut, or other exposure to bodily fluids of any kind it needs to be reported and handle by a medical professional immediately. 


    All in all, Bloodborne pathogen awareness in the workplace is very important to all staff. 

  • 25 Sep 2026 3:42 PM | Amanda Cielenski

    As IJCSA members, we put our clients first. Great customer service is a priority, and we want our clients to experience the exceptional service that comes from working with true professionals. That means really listening, understanding each client’s expectations and preferences, acknowledging concerns, and finding solutions when those expectations aren’t being met. Our goal is to make sure every client is completely satisfied with the services they receive.

    Being an IJCSA member is about more than restoring or refreshing a home or business. It’s about a commitment to meeting each client’s individual needs with genuine care, a friendly personality, and a smile. Come meet the members of IJCSA here in our IJCSA Business Directory.

  • 25 Sep 2026 2:20 PM | Briana Gallego

    Properly cleaning a healthcare facility is very important because you are dealing with an environment where people may already be sick or have a weaker immune system. When cleaning a regular office, the main goal may be to keep the building clean and presentable. In a healthcare facility, cleaning also plays an important role in infection prevention and keeping patients, employees, visitors, and cleaning staff safer. This is why medical cleaning requires proper training and more attention to detail.

    One of the biggest concerns when cleaning healthcare facilities is cross-contamination. Many people touch the same surfaces throughout the day, including door handles, light switches, counters, chairs, restroom fixtures, and other high-touch surfaces. A cleaning employee needs to understand that simply wiping down a surface is not always enough. The correct cleaning products and disinfectants need to be used, and disinfectants need to stay on the surface for the proper contact time. Employees should also understand how to use personal protective equipment (PPE) and follow the facility's infection-control procedures.

    Another important part of healthcare cleaning is understanding the difference between cleaning and disinfecting. Cleaning helps remove dirt and other material from a surface, while disinfecting is used to kill or inactivate germs on surfaces. Both steps can be important depending on the area being cleaned. Cleaning employees also need to be careful with their equipment and supplies so they don't carry contamination from one room or area into another. Following proper procedures every time is important because taking shortcuts can reduce the effectiveness of the cleaning process.

    As a cleaning company, I believe training is one of the most important parts of providing medical cleaning services. Employees need to understand why they are following each procedure instead of just being told what to clean. When employees understand things like infection prevention, cross-contamination, bloodborne pathogens, high-touch surfaces, PPE, disinfectants, and contact time, they can better understand the responsibility that comes with working in a healthcare environment.

    At the end of the day, healthcare cleaning is about more than making a building look good. It is about providing a clean and properly maintained environment for the people who receive care and work there every day. A professional cleaning company should take medical facility cleaning seriously, properly train its employees, use the right products, and follow established procedures. Healthcare facilities looking for professional cleaning companies can also visit the IJCSA Janitorial Service Directory to find janitorial service providers.

  • 25 Sep 2026 11:34 AM | Loriann Malbaff

    A clean atmosphere is one that should be offered no matter where we go. Imagine visting a place, any place at all, that has no janitorial staff. Gross!

    The janitorial (or custodial) staff offers a safe and sanitary environment for our children, staff and any visitors to a school, office, or any cooperate setting. 

    Janitorial cleaning ranges anywhere from keeping hallways free of debris or slipping hazards, bathrooms sanitation and even can include lawn maintenance. 

    Janitorial services are a very important role in our daily lives. They help keep us safe and healthy while also providing a clean aesthetic to the places we work, visit and learn.

  • 25 Sep 2026 5:37 AM | Cecelia Greene

    Healthcare facility cleaning is not the same job as cleaning a home or a typical office, even though the tools can look similar. The people inside a medical space often have weaker immune systems, open wounds, or medical devices that give germs a direct path into the body, so a shortcut that would go unnoticed with general commercial cleaning can directly contribute to a healthcare-associated infection (HAI) in a clinical setting. HAIs are not a rare or theoretical risk — CDC data puts the number at roughly 1.7 million reported HAIs a year in the U.S., with tens of thousands of resulting deaths, and no population is exempt, including newborns and otherwise healthy patients in for routine procedures. A medical cleaning and disinfection team that treats every surface as a possible pathogen reservoir, even when it looks spotless, is the first line of defense against that risk — which is exactly why hiring a certified, properly trained janitorial service matters so much in this industry.

    That's why effective infection control cleaning has to go beyond wiping a surface until it looks clean. True disinfection requires physically cleaning a surface first so dirt and debris don't block the disinfectant from making contact, then applying an EPA-registered, hospital-grade disinfectant and leaving it wet for its full listed contact/dwell time — something that's easy to rush past under time pressure but that makes or breaks whether a surface is actually decontaminated versus simply wet-wiped. High-touch surface disinfection — door handles, bed rails, call buttons, light switches, countertops — deserves extra attention because these points are touched constantly by patients, staff, and visitors, making them the most likely surfaces to spread infection if they're missed or wiped dry too soon. On top of that, proper hand hygiene and personal protective equipment (PPE) protocols — gloved, gowned, and masked in the correct order, with hands washed before gloving and after degloving — protect the cleaning team itself from bloodborne pathogens like HIV, Hepatitis B, and Hepatitis C, which spread through contact with blood or other potentially infectious materials (OPIM), not just visibly contaminated surfaces.

    Ultimately, properly cleaning a healthcare facility protects three groups at once: the patients who are most vulnerable to infection, the staff and visitors moving through the space, and the cleaning professionals themselves. Every step in a healthcare-adjacent cleaning protocol — from sequencing PPE correctly, to honoring disinfectant dwell times, to knowing exactly what to do in the first minutes after a sharps or bloodborne pathogen exposure — exists because skipping it has a real, measurable cost. Understanding why each step matters, not just memorizing what the step is, is what turns routine environmental cleaning into a genuine infection-control measure. Facilities and clients looking for a qualified provider can find one through the IJCSA https://www.ijcsa.org/Janitorial-Service-Directory-Find-A-Janitorial-Service-JanitorialServices, which connects them with cleaning companies trained to this same OSHA- and CDC-aligned standard.


  • 24 Sep 2026 10:31 PM | Tonya Crowder

    Cleaning employees and staff have an important responsibility in keeping workplaces clean, sanitary, and safe. Because they may come into contact with blood, bodily fluids, or contaminated materials while performing their duties, it is essential that they understand bloodborne pathogens. Bloodborne pathogens are harmful microorganisms that can be present in human blood and may cause serious illnesses, such as hepatitis B, hepatitis C, and HIV. Understanding these hazards helps employees recognize situations that could put them at risk and take the proper precautions to protect themselves and others.

    Proper training teaches cleaning employees how to prevent exposure to bloodborne pathogens while performing their everyday tasks. Employees should know when and how to use personal protective equipment, including gloves and other appropriate protective clothing. They should also understand proper handwashing, cleaning, disinfecting, and waste-disposal procedures. Items such as used bandages, tissues, needles, broken glass, or surfaces contaminated with blood should always be handled carefully and according to workplace safety procedures. Following these practices can greatly reduce the possibility of accidental exposure and help maintain a healthier environment for employees, customers, visitors, and other staff members.

    It is also important for employees to know what to do if an exposure occurs. Accidents such as cuts, needlesticks, or splashes involving blood or bodily fluids should be reported immediately according to the employer's exposure-control procedures. Employees should not ignore an exposure or assume that there is no risk simply because they cannot see a hazard. Prompt reporting allows the appropriate steps to be taken, including cleaning the affected area and obtaining medical evaluation when necessary. Knowing these procedures ahead of time can help employees respond calmly and appropriately during an emergency.

    In conclusion, educating cleaning employees and staff about bloodborne pathogens is an important part of workplace safety. Proper knowledge and training help employees recognize potential hazards, use protective equipment correctly, follow safe cleaning procedures, and respond appropriately when an exposure occurs. By taking bloodborne pathogen safety seriously, cleaning staff can protect their own health while also helping create a cleaner and safer environment for everyone in the workplace.

  • 24 Sep 2026 2:01 PM | Darrell Coasey

    Janitors and janitorial staff play an essential role in our everyday lives, even though their work is often performed behind the scenes. They help keep schools, offices, hospitals, businesses, public buildings, and other facilities clean, safe, and welcoming.  By removing dirt, dust, trash, spills, and other hazards, janitorial professionals create environments where people can work, learn, receive services, and go about their daily activities with greater comfort and confidence,

    The work of janitorial staff also contributes greatly to health and safety.  Proper cleaning and disinfection help reduce the spread of germs, bacteria, viruses, and other contaminants that can make people sick.  Janitorial professionals are responsible for maintaining restrooms, high-touch surfaces, floors, common areas, and other spaces that are used by many people each day. Their attention to detail and commitment to proper cleaning procedures are important parts of maintaining a healthy environment.

    Janitors and janitorial staff deserve recognition and respect for the valuable work they provide every day. Their responsibilities require reliability, physical effort, attention to detail, knowledge of cleaning products and procedures, and a commitment to doing the job correctly.  A clean facility does not happen by accident, it is the result of dedicated professionals who take pride in their work. Janitorial staff are an important part of every organization and community, helping create clean, healthier, safe, and more productive environments for everyone.

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