Whether you have been in the cleaning business for decades, or are new altogether, there is one thing that will not change: the importance that a customer will hold regarding the happiness and success in this business.  They are the life-blood of your career choice, they drive your continued development and economy. So it is almost imperative for you to make it a priority to keep them satisfied, to ensure yourself many years of continued success.    

     With this said, there is no guarantee that every customer will be a happy and complaisant one.  But realize that the service that you provide is not only hinged upon providing a beautiful, clean environment - but also to establish a relationship with your customers who were willing to place trust and confidence in your ability to deliver your services. This is why IJCSA is a great place to show others how invested you are into your business and community. Take the time to hear them out, the good and bad, and allow yourself to extend a hand to help them, so they can help you grow in the the direction that is necessary.   After all they are the judges who will establish your reputation. Wouldn't it be in your best interest for them to be pleased?

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Hello everyone. I am Katherine from Norfolk. VA and started cleaning buseness last year. As 3-4 months passed I noticed how my health  condition had worsen. Tearing eyes, running nose,  skin redness. That's a reason I have decided to enrich my knowledge of eco friendly cleaning management. That saves me and all my customers from health issues. 

Find A IJCSA Green Cleaning Service Here 

What separates the members of IJCSA.org is the willingness to stay current and educated so that customers are serviced with excellence! The IJCSA Customer Service Certificate Program is not only for Managers and Owners, but their teams as well. When you invest in your team, you invest in providing world class customer service. Customer service training is an investment. 

Our customers are our greatest asset. IJCSA builds relationships, trains at expert levels to be detailed and consistent, and focuses on making peoples lives better!

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As my knowledge of green cleaning grows I will implement it into my business practice. Currently all of my chemicals and products are purchased without a single thought about being toxic or harmful to the environment. When asked about using a product to clean the hard water strains from a shower door that wasn't toxic I realized the need to educate myself.

I will now search for products that are eco friendly and useful. I intend to become aware of the product offered by my current supplier. I will educate my employee's along with my customers of this change.

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We have started implementing green cleaning at ACS Green Cleaning over the last year. We started with something as simple as ditching the big brand window cleaning spray to Water-Vinegar base to clean windows.

With the knowledge I have gained on the importance of using green products to  protect our health and environment, I will never use harsh-chemical based cleaning products again. We are proud to offer Eco-Friendly cleaning at ACS Green Cleaning.

There are numerous benefits to implementing a green cleaning program. A green cleaning program can help maintain a building environment that is friendly to humans its tenants. It can assist with improved productivity and morale of the building occupants. Using a green cleaning program can also eliminate the use of harsh and toxic chemicals which contain ingredients that can contribute to respiratory and other health issues. In addition, using a green cleaning program can have cost savings to many companies since many of the products promote cost savings. 

There is a trend in commercial office buildings who seek to become more environmentally friendly through various certifications.  Having a green cleaning program in place can make your company more attractive to the building management for contracts and services.

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Hi,my name is Javier Velez and the pleasure is mine to introduce you and the community to my company "Green cleaning Certified".

Our eco-friendly products are amazingly simple to use and the cleaning methods used provide any workspace including your own safety from unsanitary hazards that occupy them.

We will not let your workspaces suffer!

At White Coral Janitorial Services LLC, we implement in bringing the best carpet cleaning strategies to our clients homes & businesses. We want to make sure that all employees have a full understanding on how to correctly clean any type of carpets and rugs. Stains can be very tricky at times but thanks to IJCSA Members we have the best training and certificates that they offer for us to become a great carpet cleaning company. 

Carpet Cleaning Directory

Improving the atmosphere of the earth is essential to the health and well being of the company, client, pets and the future. Utilizing natural products is safer, cost effective and shows the customer you truly care about the well being of there health. Cleaning is more efficient and safer with natural products. There are benefits, for the employees of  my cleaning company (The Standard LLC) , as well as, the clients. The employees will have the benefit of utilizing healthier products at the workplace and expanding their knowledge of products in the their home. Decreasing future health problems, giving the employee longevity in life with the company. Green cleaning creates a safer environment for their family and pets. Families will also have a better piece of mind knowing the products used to clean their homes are green and clean. Green cleaning will and shall improve the future.

http://www.thestandardllc.com/

IJCSA supports businesses that provide the highest level of customer service. You rest assure that your service needs will be handled efficiently and in a friendly manner with working with any IJCSA member. 

IJCSA members take pride in providing the highest level of customer service. What does good customer service look like? Good customer service means that our members will go above and beyond what is expected to ensure 100% customer satisfaction. For example, Pure Pristine Cleaning LLC has a policy that states if a client is not completely satisfied with their cleaning service and notifies Pure Pristine Cleaning within 24 hours of service, Pure Pristine Cleaning will return free of charge to make sure the customer is completely satisfied with their service. This example and countless others are an everyday courtesy extended by our loyal and friendly IJCSA members. Follow our link; http://www.ijcsa.org/Find-A-Cleaning-Service-Janitorial-Service, for a complete business directory to discover members of IJCSA who embody this customer service commitment.