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International Janitorial Cleaning Services Association

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  • 16 Mar 2017 12:14 PM | Deleted user

    IJCSA's Green Certified members are all environmental friendly and are fully trained on the use of Green products in their services.  To find a Green Certified Company in your area, click here:   Green Cleaning Service Directory

  • 16 Mar 2017 11:55 AM | Deleted user

    Green Cleaning has a myriad of benefits for both the client and business sides in every transaction.  Not only are products used less harmful to the body and environment, it offers substantial savings to those "Green" businesses that is in turn passed on to the client.  Everyone wins.

    As a result, Amaze Clean is a fully green company and has committed to using only the products that have been green certified (no harsh or harmful chemicals).  In many instances, we use natural  ingredients.  An example is a vinegar and baking soda solution that is used as an all-purpose cleaner to deodorize and disinfect surfaces.  Other all-natural solutions are used, such as water and baking soda for grout cleaning.  All in all, helping the environment and the economy is a priority at Amaze Clean, and we are proud to be green.

    Find our business and other professional members in the IJCSA Green Cleaning Directory

  • 16 Mar 2017 6:05 AM | Deleted user

    Customers are people, too!

    At IJCSA we are learning that customer satisfaction is the most important part of the business. In order to keep the customer's business, we as business owners need to do several things to make the customers experience with our company the best they have ever had.

    To gain excellence in Janitorial Cleaning, we must master customer service which is what IJCSA trains us to do. A few keys to good customer service are -

    1) Listening to the customer to find out exactly what they think makes a building clean and well-maintained. Every customer and facility is uniquely different.

    2) Documenting/Remembering key elements about their industry, facility and even the individual themselves to help the contractor to meet and exceed that particular customer's needs.

    3) Continually maintaining open communication so that concerns/problems are identified and resolved quickly before the customer considers looking elsewhere for excellent service.

    As Cleaning and Janitorial Business owners we are gaining the training and knowledge thru IJCSA  to succeed in having completely satisfied customers!

    Find A Cleaning Service That Is Dedicated To Great Customer Service Here


  • 15 Mar 2017 6:11 AM | Deleted user

         Whether you have been in the cleaning business for decades, or are new altogether, there is one thing that will not change: the importance that a customer will hold regarding the happiness and success in this business.  They are the life-blood of your career choice, they drive your continued development and economy. So it is almost imperative for you to make it a priority to keep them satisfied, to ensure yourself many years of continued success.    

         With this said, there is no guarantee that every customer will be a happy and complaisant one.  But realize that the service that you provide is not only hinged upon providing a beautiful, clean environment - but also to establish a relationship with your customers who were willing to place trust and confidence in your ability to deliver your services. This is why IJCSA is a great place to show others how invested you are into your business and community. Take the time to hear them out, the good and bad, and allow yourself to extend a hand to help them, so they can help you grow in the the direction that is necessary.   After all they are the judges who will establish your reputation. Wouldn't it be in your best interest for them to be pleased?

    Find A Cleaning Service Here That Is Dedicated To 100% Customer Satisfaction

  • 11 Mar 2017 2:40 PM | Anonymous

    Hello everyone. I am Katherine from Norfolk. VA and started cleaning buseness last year. As 3-4 months passed I noticed how my health  condition had worsen. Tearing eyes, running nose,  skin redness. That's a reason I have decided to enrich my knowledge of eco friendly cleaning management. That saves me and all my customers from health issues. 

    Find A IJCSA Green Cleaning Service Here 

  • 09 Mar 2017 6:13 AM | Deleted user

    What separates the members of IJCSA.org is the willingness to stay current and educated so that customers are serviced with excellence! The IJCSA Customer Service Certificate Program is not only for Managers and Owners, but their teams as well. When you invest in your team, you invest in providing world class customer service. Customer service training is an investment. 

    Our customers are our greatest asset. IJCSA builds relationships, trains at expert levels to be detailed and consistent, and focuses on making peoples lives better!

    Find An Amazing Cleaning Service Here


  • 08 Mar 2017 7:20 AM | orville miller

    As my knowledge of green cleaning grows I will implement it into my business practice. Currently all of my chemicals and products are purchased without a single thought about being toxic or harmful to the environment. When asked about using a product to clean the hard water strains from a shower door that wasn't toxic I realized the need to educate myself.

    I will now search for products that are eco friendly and useful. I intend to become aware of the product offered by my current supplier. I will educate my employee's along with my customers of this change.

    Find A Green Cleaning Service Here

  • 08 Mar 2017 6:30 AM | Deleted user

    We have started implementing green cleaning at ACS Green Cleaning over the last year. We started with something as simple as ditching the big brand window cleaning spray to Water-Vinegar base to clean windows.

    With the knowledge I have gained on the importance of using green products to  protect our health and environment, I will never use harsh-chemical based cleaning products again. We are proud to offer Eco-Friendly cleaning at ACS Green Cleaning.

  • 07 Mar 2017 8:27 AM | Deleted user

    There are numerous benefits to implementing a green cleaning program. A green cleaning program can help maintain a building environment that is friendly to humans its tenants. It can assist with improved productivity and morale of the building occupants. Using a green cleaning program can also eliminate the use of harsh and toxic chemicals which contain ingredients that can contribute to respiratory and other health issues. In addition, using a green cleaning program can have cost savings to many companies since many of the products promote cost savings. 

    There is a trend in commercial office buildings who seek to become more environmentally friendly through various certifications.  Having a green cleaning program in place can make your company more attractive to the building management for contracts and services.

    Find A Green Cleaning Service Here

  • 03 Mar 2017 3:27 PM | Deleted user

    Hi,my name is Javier Velez and the pleasure is mine to introduce you and the community to my company "Green cleaning Certified".

    Our eco-friendly products are amazingly simple to use and the cleaning methods used provide any workspace including your own safety from unsanitary hazards that occupy them.

    We will not let your workspaces suffer!








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