Customer Satisfaction is the essential element for all cleaning services here in the IJCSA. It is important that all customers and potential clients feel that their questions and concerns are being taken care of in a timely matter. Having the best communication between the client and the professionals is what keeps the solidarity. Being transparent and doing all you can to help someone in need is what cleaning services do. If there is no relationship between professionals and their clients, there would not be a successful business. Customer service is not just about helping people, but talking to people with respect and being kind.

For example, ask your potential client how he or she is doing before getting to the root of the problem. Give them that satisfaction of being the “center of attention”. I believe that the customer is always right no matter what. Ensuring that you have your clients or potential client’s best interest into helping them. There is a difference between empathizing and sympathizing! YOU WANT TO BE AN EMPATHIZER. Someone who sympathizes only comfort their clients, but someone who empathizes not only comfort but have a solution to their client’s needs. Customer service is the center piece to keep a business going because at the end, you need the clients.

This link down below is our contact services

https://www.ijcsa.org/Find-A-Cleaning-Service-Janitorial-Service

    Why is being Green Certified so important?  The cleaning products the so many people use are harmful and have lasting affects.  Green cleaning techniques and products avoid the use of chemically-reactive and cleaning products which contain various toxic chemical; some do emit volatile organic compounds (VOCs).  This can cause respiratory and dermatological problems among other adverse effects.  “Green cleaning can also describe the way residential and industrial cleaning products are manufactured, packaged and distributed. If the manufacturing process is environmentally-friendly and the products are biodegradable, then” they are termed green.  Getting knowledge in these areas are vital to your businesses.  
    What is in it for me as an individual?  Green Certification and usage will reduce human health risks by decreasing exposure to harmful chemicals.  Most people want to be healthier.  These ideas and becoming certified goes well with our ‘healthy diet and exercising’ society that we live in today.  
    Why is Green knowledge so important for my business? The sustainability of Green products will involve considering the long-term consequences of industry and manufacturing in the overall cleaning business. Economic sustainability involves developing long-lasting systems of trade, while ensuring that these systems have a lesser impact on the environment than previous methods. Corporate benefits involved focuses upon the environmental and social impact of business actions and growth the business can have through enacting greener solutions.  
    Being Green Certified is a MUST in the times we are living.  The pros outweigh the cons and Green cleaning is the way to go. It is all about knowing what and how to clean, the best ingredients to use in any given situation, and getting the best result without lasting affects.  Companies like ABC Green Services and Naturally Green are Companies that have experience with green cleaning.  Reach out to them today if you need any cleaning services.  Get Green Certified today to benefit yourself, your business and those around you.    

So you NEED a GREEN business….IJCSA can help you do this here: https://www.ijcsa.org/Green-Cleaning-Services.  Here are two basic natural recipes that everyone can use.  Window and glass cleaner: Mix 1/2 cup vinegar with one gallon water – spray and wipe.  Green furniture polish: 1/4 cup vinegar with 3/4 cup olive oil OR mix 1/4 cup lemon juice with 1/2 cup olive oil. Wipe down furniture with a soft cloth and the solution.  Baking soda, vinegar and lemon are personally my favorite green products.  I hope this helps you want to go green and gives you some realistic ideas to be more green. 

Green Businesses are very beneficial and use natural resources to maximize business, while also saving money.  The idea that a renewed interest in environmental management results in increased profitability for business has an extreme amount appeal to many businesses around the world.  Managers might redesign a product so that it uses fewer environmentally harmful and more raw materials.  This could result in cuts in direct manufacturing costs and inventory savings.  Most people and companies now want to be GREEN. Some simple things that can be done to run Greener Businesses are: using energy efficiency lighting, low-flow toilets, recycled paper, and green cleaning products.  Other things you can do to be Green are: report odors or water leaks to your building liaison, turn off lights when your office, restrooms, break-rooms and other areas are not in use, turn off computers and monitors, printers, copiers and coffeemakers at night, use desk-side recycling bins, and use building entry mats to remove soil or water from your shoes. 

WaterPro Environmental Services is a chemical and equipment sales company that specializes in disinfection.  We feature a disinfectant that uses a unique stabilization of chlorine dioxide.  This allows disinfection of surfaces extremely fast, as proven by luminometer studies counting total ATP.  The product is called TwinOxide.  It is OMRI approved, it is Kosher and Halal approved for use in protein processing.  

We plan to use our Green Cleaning Training and Certification as a backbone of our platform promoting disinfection of areas with heavily traffic using misting technologies which allow proper disinfection of large buildings in a short period of time.  While disinfection and cleaning are not the same, we are developing curriculum to help companies respond to day to day risks such as the infection potential of many viruses.  In most cases, these pathogens can be eliminated or heavily reduced by using the right chemistry at the right time.  Here is a personal customer of mine, demonstrating the technology they have been using to reduce employee absenteeism at the country school facilities.  https://www.walb.com/2020/03/18/cairo-high-school-uses-new-cleaning-method-during-covid-outbreak/

TwinOxide is the most powerful disinfection chemical available today, while the EPA has not granted "N" list status, it is an EPA registered disinfectant for killing of coronaviruses.  We can help all industries with this medical grade disinfectant.  Let us know how we can make your cleaning company more green by reaching use at WaterProService.com

The very first step in implementing a mold cleaning operation is getting knowledge on the subject of mold and understanding what causes it, where it is more likely to grow and how to get rid of it.  So, taking the steps to get your business certified in Mold Remediation is the very first step one should take in your business plan.  Also, learning all the places it can hide is very important.  The next most important step is getting the proper tools and equipment for cleaning and handling mold.  Another crucial step to implementing a mold cleaning operation is marketing properly.  If the different industries out there don’t know you have what it takes to properly handle mold then the entire operation is useless. 

The more knowledge my company has the more profitable it can be.  The ability to hold a Mold Cleaning Certification and display to your customers is a benefit in and of itself; as most buildings or businesses have some form of mold.  The more knowledge we are in anything to do with cleaning will make our business more successful.  Having a mold cleaning program can make your clients feel better about the fact that you can get rid of threat that molds carry and bring and the many health risks .

What I have learned over the years of carpet cleaning is that there are several methods and equipment used to achieve the end goal of getting the carpet cleaned. All of the methods require a prep of the carpet and we start by vacuuming the area paying close attention to the corners and edges to ensure a thorough cleaning. I have used the bonnet scrubbing method and know it is an effective way to remove stains and below surface grime. I have experience using a carpet extractor with brissel brushes that loosen dirt while the water is passed through and sucked by the vacuum for quick work in smaller office areas. I have also used the steam cleaning method which works well in larger areas after the carpet has been pre- treated with a cleaning solvent. All of these methods have proven to work wonders when cleaning carpets.

Here at Ft. Washington Clean, we pride ourselves in connecting with our client’s individual pristine needs. Listening is the most essential part of not just good customer service but exceptional customer service. Understanding what each client desires is the key component to tailoring the job to their expectations. So, call Ft. Washington Clean where A Green Life Is A Clean Life.

The most important credibility one can gain is affiliation with association and membership. Having just joined this organization has provided insight, tips, and many lessons learned. That can only come from those who not just own a business but actively works in the industry.

So many cleaning products can irritate the eyes or throat, or cause headaches and other health problems, including cancer and other diseases.  Most products on the market today can release dangerous chemicals, including volatile organic compounds (VOCs). Other harmful ingredients include ammonia and bleach. Even natural fragrances such as citrus can react to produce dangerous fumes when used indoors or in closed spaces.

VOCs and other chemicals released when using cleaning supplies contribute to chronic respiratory problems, allergic reactions and headaches. It is not completely sure how many chemicals that are in common every day cleansers or how toxic they are and to what degree.  Cleaning supplies and household products containing VOCs and other toxic substances can include, but are not limited to:

• Aerosol spray products, including health, beauty and cleaning products;
• Air fresheners;
• Chlorine bleach
• Detergent and dishwashing liquid;
• Dry cleaning chemicals;
• Rug and upholstery cleaners;
• Furniture and floor polish; and
• Oven cleaners

Did you know to never mix bleach or any bleach-containing product with any cleaner containing ammonia. The gases created from this combination can lead to chronic breathing problems and even death.  Also, “Natural” fragrances in cleaning products, particularly in air fresheners, may react with high levels of ozone from indoor sources or from outdoor air to form formaldehyde, a known human carcinogen, and dangerous fine particles indoors. Ozone is a harmful, but invisible, gas that worsens asthma and other lung diseases. Particles are also common air pollutants that can worsen asthma and other lung diseases and risk heart attacks and stroke. Both ozone and particles can be life-threatening.

An ideal way to prevent letting any of these products in your home would be to always read all labels on cleaning supplies and household products before you buy them. Try to always make it a practice to choose products that do not contain or have reduced amounts of VOCs, fragrances, irritants and flammable ingredients. Avoid using air fresheners altogether.  Try these suggestions for Green Air Fresheners: Light a natural candle, burn organic incense, boil orange peels and spices on your stove top, diffuse essential oils, open your windows, buy some air cleaning plants, use cedar blocks sprinkled with lavender in your closets, or make potpourri.

Manufacturers are not obligated by U.S. law to list all ingredients in consumer products. Products that are labeled "green" do not necessarily mean they are safer. Do a little research on the product from a reliable source. For example, the U.S. Environmental Protection Agency has a list of products that meet its Safer Choice requirements for cleaning and other needs. They include cleaning products for home and vehicles.  Another great source for information as well as cleaning services in your area is ijcsa.org.

• If you have carpet or area rugs in your home chances are you have dust mites, bacteria and other allergens living in the fibers of that carpet or rug.  The dirt that lives in the carpet or rugs can cause a myriad of health issues including breathing problems such as asthma and allergies, especially in children and the elderly.  These issues have been known to cause sleep apnea, lung complications and much more. 
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• When you have your carpet or rug professionally cleaned you are extending the life of the carpet, contributing to a healthier environment, eliminating carpet stains and enhancing the overall appearance of the room.  The carpet professionals that you can find on ijcsa.org are certified, well-informed and have all the proper tools and know how to get the job done.