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International Janitorial Cleaning Services Association

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  • 17 Apr 2024 4:56 PM | Blake Gordon

    1. Responsiveness: Great customer service begins with being responsive to our clients' needs. IJCSA members prioritize open communication and quick response times. When you have a question or require assistance, we're here for you, ensuring your concerns are addressed promptly.

    2. Professionalism: Our members uphold the highest standards of professionalism. From the appearance of our cleaning teams to the quality of our work, we take pride in our commitment to professionalism in every aspect of our service.

    3. Customized Solutions: We understand that every client is unique, with distinct cleaning needs. IJCSA members tailor their services to your specific requirements, ensuring that your space receives the attention it deserves.

    4. Reliability: Dependability is a hallmark of great customer service. IJCSA members prioritize punctuality and consistency in our cleaning services. You can trust us to be there when you need us.

    5. Attention to Detail: We believe in going the extra mile. Great customer service means paying attention to the finer details, ensuring no spot is left untouched, and your space is immaculate.

    6. Environmentally Responsible: Many IJCSA members are committed to eco-friendly cleaning practices, using green cleaning products and sustainable methods to protect your health and the environment.

    7. Industry Expertise: With IJCSA, you benefit from working with cleaning professionals who are experts in their field. Our members stay up-to-date with the latest industry trends and best practices to deliver exceptional service.

    8. Continuous Improvement: Great customer service is an ongoing commitment to improvement. IJCSA members actively seek feedback and continuously strive to enhance our services to meet and exceed your expectations.

    Join Hands with IJCSA for Outstanding Customer Service!

    When you choose an IJCSA member for your janitorial or cleaning needs, you're not just getting a service; you're getting a partner dedicated to delivering great customer service. Visit the IJCSA Business Directory to connect with our exceptional members and experience the difference that outstanding customer service can make in your cleaning service. Elevate your cleaning experience with IJCSA today!


  • 17 Apr 2024 3:37 PM | Elena Pena

    Using green, eco-friendly cleaning products can improve the air quality, reduce health and environmental concerns and sets the standard for environmentally responsible behavior. Contributing to a well thought out green cleaning practice will benefit not only client, but it will also ensure that you are reducing your impact on the environment. Your clients will appreciate this and maybe even start using green cleaning products themselves! green cleaning service directory

    To implement a good green cleaning service program you must first conduct an audit of the facility or area in which you have been hired to clean. This will help you assess which areas need the most improvement and build a comprehensive plan around this. Next is to train the cleaning staff with the use of chemical and equipment handling and cleaning procedures. Afterwards, review the progress to make sure the green cleaning program is successful and implement any changes. 

    Find IJCSA Certified Green Cleaning Services Here

  • 17 Apr 2024 2:41 PM | William Boston

    Selecting a cleaning service with a green cleaning program can benefit you and your family tremendously. Green cleaning products limit the amount of harmful toxins in their ingredients to include fragrances, chlorines, and often reduces the amount of waste in the packaging. Green cleaning is a way to ensure that your home is clean and sanitized, while also limiting the detrimental effects that harsher chemicals can have on the environment. 

    Finding a cleaner who is green clean certified means finding a provider who has taken the time to expand their knowledge and find better alternatives. These businesses have done the work to offer a wide variety of solutions for you and your family that take into account not only your home, but also your community. Green cleaning provides a safer environment for you as well as your cleaner and can have less lasting impacts on air quality. 

    Locating a cleaner who has been properly trained in green cleaning can be simpler than you may think. The IJCSA is an industry backed exclusive set of training programs for cleaning businesses. These are businesses that care about their customers, even the ones that they are not directly performing services for. To locate a certified green cleaner, simply use the IJCSA's Green Cleaning Service Directory. Here you can put in our location and be immediately connected with a list of providers in your area to provide top notch services while also protecting your family from harmful chemicals and pollutants. 

  • 17 Apr 2024 1:25 PM | Christi McNulty

    In the realm of commercial cleaning, achieving Green Cleaning Certification is not just a badge of honor; it's a commitment to a healthier, more sustainable future. For companies like Crystal Clean Office Cleaning and Sanitizing Service, this certification is not merely a trend but a core philosophy that guides our operations. As a proud member of the International Janitorial Cleaning Services Association (IJCSA), we understand the transformative impact of adopting green cleaning practices on both our company and the world at large.

    Being Green Cleaning Certified translates into tangible benefits for businesses. It's a testament to our dedication to using environmentally responsible products and methods that safeguard the health of occupants and the planet. Clients choosing a Green Cleaning Certified company are investing in a service that goes beyond surface cleanliness. It's a comprehensive approach that considers the impact of every cleaning decision on indoor air quality, water systems, and overall environmental sustainability.

    Our commitment to green cleaning isn't just about us – it's about fostering a community of businesses that share the values of protecting populations and the world from harmful chemicals. The IJCSA Green Cleaning Directory stands as a testament to the collective effort of cleaning professionals dedicated to creating healthier, greener spaces. Crystal Clean Office Cleaning and Sanitizing Service encourages businesses to explore the directory to connect with certified green cleaning professionals who prioritize sustainability and well-being.

    In a world where environmental consciousness is paramount, being Green Cleaning Certified isn't just a choice; it's a responsibility. Crystal Clean Office Cleaning and Sanitizing Service invites businesses to join us on this journey towards a cleaner, greener, and more sustainable future. Together, let's make every cleaning decision count – for the health of your workspace, your occupants, and the planet we all call home.


  • 17 Apr 2024 11:03 AM | William Boston

    Allowing someone to come into your home or business can be a daunting task. Finding people with professionalism and an understanding nature can seem impossible. Lucky for you there is a database of trusted companies that you can search to find the right provider for your needs! By using the IJCSA's database of providers you can ensure that you are looking at a comprehensive list of providers who have been equipped with the proper training and customer service skills to meet your needs and actually listen to your requests. 

    At the IJCSA, providers are trained comprehensivley on the skills needed to reassure customers and provide them with honest and caring service. We are trained to treat all customers with respect and genuinley listen to their concerns in all situations. Members understand what great customer service is and it goes beyond providing a valuable service. Being present and avaliable to customers is important as well as reaching out and caring about the well being of customers beyond the job. So use the IJSCA's Buisness Directory for all of your cleaning needs and find a professional near you today!

  • 17 Apr 2024 10:34 AM | Javon Agnew

    There are many advantages of hiring a cleaning person or company that has received their Residential Cleaning Service (RCS) Certification versus hiring someone that only cleans for a hobby or as a side job without certifications.  Entrusting one's home to someone that has access to updated industry guidelines and procedures is beneficial when it comes to the safety and cleanliness of the environment of one's home.  When hiring an IJCSA professional with the RCS certification, you can be assured of at least the following:  1.  Quality and intense training, 2.  Standard operation procedures, 3.  Expertise, aptitude, and professonalism, and 4. Customizable Cleaning Solutions.  This article will discuss these items and what they look like when hiring this professional individual or company.

    One can rest assured when choosing a IJCSA RCS certified professional, that they are choosing someone that has had Quality Training.  They have demonstrated a vested interest in learning great techniques and utilizing effective chemicals to best clean the home.  This quality training is invaluable as they have studied for many hours and have tested to ensure their knowledge.  This training acquired is for overall cleaning, as well as certifications in two other distinct areas: bloodborne pathogens that may be encountered, and chemical hazards which address exposure to chemicals, their effects and exposure protocols. 

    The RCS training also teaches IJCSA professionals of industry Standard Operations that are tried and proven for effective cleaning practices in the home.  It is always beneficial to have a professional utilize a protocol to clean because this method can be easily executed and repeatable for them which will allow ease to perform over and over.  These professionals have access to the standard as well as the special attention area practices which make the experience of cleaning the home unique.

    Which brings us to the ability of an IJCSA RCS certified professional to customize a tailored or customizable cleaning solution specific to one's home.  The special attention areas that a customer would like performed can be done by this particular type of company or person because they are open to the needs of the client and have the know-how of more than just the basic cleaning.  Also customization, are the various products to utilize on specific surfaces, either client provided or otherwise.  

    Achieving the Residential Cleaning Service Certification admonishes that this professional has attained the Expertise, aptitude and professionalism in order to do a great quality job for the customer.  The hours and hours spent studying, being tested, and posting articles on various subjects and specific areas is an industry standard that is second to none.  Again you can rest assured with the background checks, bonded and insured items as well as customer service that these individuals have attained, make them more than qualified to service a residential home.



  • 17 Apr 2024 7:23 AM | Jacqueline Moerkens

    Bloodborne pathogens are infectious microorganisms that are transmitted by blood. For example, HIV and hepatitis B (and many others) are bloodborne pathogens. These diseases are transmitted through infected body fluids that enter the bloodstream of an uninfected person. Bloodborne pathogens can be transmitted through infected body fluids that enter the bloodstream. HIV and HBV can pose serious, long-term health risks or even death if someone comes into contact with them.

    These pathogens can be transmitted in several ways. The most common ways of transmission are needlesticks, cuts, bites from humans, and mucous membranes. For example, if you are taking out the trash and come in contact with a dirty or used needle, you may come in contact with a bloodborne pathogen. Or you may need to mop up bodily fluids, and splashes can come in contact with your mucous membranes or contaminate a small tear in your skin. Any cleaning job where you come in contact with blood or other body fluids puts you at risk for spreading bloodborne pathogens. All in all, you should always assume that all body fluids you come into contact with are contaminated. This is called universal precautions. Therefore training on bloodborne pathogens is required for proper cleaning.

    OSHA has developed training on bloodborne pathogens that explains how to clean body fluids, what personal protective equipment to wear when cleaning body fluids, how to properly clean and dispose of body fluids, and what else to look for in this area. For example, gloves, goggles and possibly a face mask are essential for your own protection from contamination. Thorough hand washing after an exposure is also among the important protective measures. In addition, any contamination waste generated must be specially labeled and disposed of separately, for example in different colored waste bags (red or orange).

    Cleaning services and training on bloodborne pathogens are essential to keeping our environment safe for everyone. Every cleaner should complete training on bloodborne pathogens, as it is necessary for the proper performance of the job. Employers should provide access to this training free of charge during working hours. This training is one of the most important experiences a janitor or cleaner needs to have, especially, but not only, if they work in a hospital. The CDC reported that approximately 5.6 million healthcare and janitorial service workers are at risk of exposure to bloodborne pathogens. If you can clean and dispose of body fluids before a bloodborne pathogen can spread, you can save lives!

  • 17 Apr 2024 7:04 AM | William Boston

    Finding the perfect carpet or rug cleaning service can sometimes be daunting. Knowing that you need these services is the easy part, finding a trusted and trained professional is a bit more difficult. When you place your trust in the IJCSA to find a professional, you place your trust in an industry-respected name. You are ensuring that you contact an entity with comprehensive training and knowledge in cleaning your carpet or rug effectively and professionally. They are up to date on the most effective chemicals, processes, and professionalism to meet all of your needs. The best way to locate these trained professionals is through the IJCSA’s directory for carpet cleaning professionals. Here you can simply type your location, and find the help that you need!

  • 16 Apr 2024 10:37 PM | Lori Weber

    It is fundamentally important for cleaning employees and staff to be informed of the modes of transmission, clean-up, and effects of bloodborne pathogens because of the risks of occupational exposure.  Universal (Standard) Precautions tell us to treat every fluid as if it's infected with bloodborne pathogens, because it makes us more aware and careful with things that we could be touching/cleaning that has the potential to give us a serious disease. 

    It is essential that cleaning staff are aware that something as simple as rubbing an itchy eye with an unprotected hand that had previously picked up a client's used washcloth could have a detrimental effect on their livelihood.  Bloodborne pathogens can be transmitted from touching infectious materials that have things such as blood, mucus, or bodily fluids on them by cleaning staff that aren't wearing the correct personal protective equipment.  The IM could be a wide range of things; a puddle of fluid (blood or otherwise), bed linens, broken glass, a needle, etc.

    Clean-up and disposal of potentially infectious materials needs to be done thoroughly, following the instructions provided by OSHA with the use of the correct PPE.  This is not only because it's hazardous to a person's health, but because it can affect the rest of their life.  One example is, if a person were to contract HIV from cleaning infected material without the proper PPE, they could feel ill, be put in a hospital, be unable to work, therefore unable to pay bills, receive lifelong blood tests for monitoring, and be on antiviral medications for the rest of their life so that the disease doesn't progress.  This is why it is so important for cleaning staff to understand the risks associated with the correct way to use Standard Precautions and clean up potentially infectious materials.  Knowing the correct PPE, clean-up, and risks of bloodborne pathogens will increase the likelihood that proper precautions are taken to decrease the chance of infection and transmission.

  • 16 Apr 2024 7:53 PM | Fatima Escalante

    It is important for cleaning employees to be aware of bloodborne pathogens and the risks that come from them. But first we need to understand what they are. Bloodborne pathogens are disease-causing microorganisms in human blood which include HBV and human immunodeficiency virus (HIV).

    It's essential for employers to have knowledge on the procedures that are used to be cautious to help prevent the spread of bloodborne pathogens. One way could be by taking special training classes to increase their knowledge on precautions they can take. Without these training classes the employees could be at risk of getting infected if the proper measures aren't taken.

    In conclusion following the right steps when dealing with body fluids/ blood could prevent life threatening diseases in the workplace. 

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