Customer service is of utmost importance for all the members of IJCSA. Training is extensive and ensures that owners, operators, and employees all know how to put customers and clients first. Great customer service is a priority in every interaction, and is felt even in non customer-facing departments.

Great customer service includes listening, apologizing, finding solutions, and thanking customers for the patience and business. Listening and empathizing is sometimes all that a customer needs, but going above and beyond to ensure customers are satisified is what IJCSA customer service is all about.

As we all know the floors are one of if not the most important part of a business or home. Carpet is a very often used floor covering because it creates a warm, relaxing and comfortable feeling to walk on. But it does create a necessity to clean often in order to maintain it. Cleaning your carpets create a cleaner living or work environment and will extend the carpets life tremendously.

By using a IJCSA certified member like Evertidy Janitorial Services to clean your carpets. You be sure that you are getting a highly trained company to fix any issue properly. We understand what it takes to access your carpeting material & the issue whether it is spot /stain / high traffic. We understand & can help. 

There are many situations where cleaning crews may encounter substances continue blood-borne pathogens. These pathogens can cause diseases in humans, and some of these diseases can be fatal. Knowing the risks and proper handling procedures are ways to reduce the spread of infectious diseases while performing cleaning duties.

The OSHA standards were initially created for the healthcare field but were expanded to include any occupation which could reasonably be exposed to infectious materials. Cleaning employees and staff could easily be exposed working in an area where someone had thrown up or could come in contact with bodily fluids, doing laundry, or simply dealing with trash.

Following universal precautions can lessen the risk for the spread of potentially harmful or even fatal diseases. A simple break from a syringe or other infected material or entry via an open wound makes individuals susceptible. Cleaning staff is not only responsible for themselves but also limiting the exposure and spreading of disease to anyone else who would be using the facilities which need to be cleaned properly.

BC INC and all members of the IJCSA take great pride in ensuring all clients are completely satisfied, and if not take every possible step to correct any issues immediately.  We offer 100% customer satisfaction.  Training in excellent customer service is a top priority, along with IJCSA certifications and continuing education, customer service never takes a back seat in this growing and exciting profession,

We do follow up calls, emails and offer discounts or coupons to returning customers or referrals. We want all of our customers to know they are appreciated, by being heard, understood and showing we care about any issues that may arise by finding a solution!

Hello to all!

Evertidy Janitorial & all of my fellow IJCSA members want you to understand that we know how critical customer service is to all of us. Not just critical, but our reputations are at stake. This translates into our livelihoods. 

Your happiness and satisfaction as a customer of ours means the world to us. We are 100% a service industry. This means we enjoy making people happy through our hard work and seeing a pleased look on your face. This is what we strive for. To prove that all members of IJCSA have gone the extra mile to join the IJCSA, pass all the courses and gain certificates proving that we will put in the extra effort to make our customers happy. It means that much to us. Always feel free to give us your feedback on our services good or bad. As that is what allows our growth to be upward not stagnant, and confirm we are doing things correctly or fix them so we will in the future. Have a wonderful day! Evertidy Janitorial

Great customer service is taking care of the client before they are even a customer by maintaining a friendly, knowledgeable, and respectful staff. At Restoration Mafia, we put ourselves in the shoes of our customers and seek to listen, understand, and care for our clients at every step of the fulfillment journey. We understand the best business is repeat business and work to perform to a level of service where our customers talk about our efforts, so we don’t have to.

Our staff put the customer first, take pride in their work, and are dedicated to the principles and standards of the company. We are glad to be a member of the international janitorial cleaning services association (IJCSA) who prioritizes great customer service along with the other members listed in the directory.

It is extremely important to understand that importance of what Bloodborne Pathogens are. Without a proper understanding of the definition and that is can cause disease in humans, people aren't aware of the importance of the cleaning protocols. Bloodborne Pathogens and the risk of disease they can cause are irreparable yet preventable. 

The CDC established Universal Precautions as a policy for that all who come into contact with Bloodborne Pathogens knows how to properly dispose of the materials and cleanse accordingly. It is of the utmost importance to abide by these rules to decrease your chance as well as the chance of exposing other people. 

Protecting yourself and other individuals from Bloodborne Pathogens is a topic that isn't discussed as much as it needs to be. It is extremely important in many fields of work and should be followed accordingly. It is your responsibility to educate yourself as a courtesy to others safety. 

Before you can be aware of a disease like Blood borne pathogens we have to know what cause's it. Blood borne pathogens is caused when you come in contact with things like someone's body fluid, blood, or vomit. What cause's the sickness or death are the pathogenic microorganism's found in blood.  

Ways for the pathogenic microorganism's to infect your body is through your mouth, nose, through cuts, or a human bite. This is because saliva can also infect your body with Blood borne pathogens. As suggested in the video follow the standards if you come in contact with anything that might be contaminated.  

Being aware about Blood borne pathogens is important because not being aware of things like this can affect lives negatively. We can benefit from knowing about Blood borne pathogens by studying ways to cure it and other disease's like it. This can help not only save lives but earn more money for research to cure other disease's. With this knowledge cleaning employees or staff members can prevent blood pathogens incidents from occurring things and it can ensure more healthy lives.  

   As I've learned by reading this article. The normal hustle and bustle of everyday life can take its toll on your carpet. To keep yours looking its best between professional cleanings, vacuum heavy traffic areas two to three times a week, and the rest of your carpet once a week.
Using indoor and outdoor mats at each entrance can reduce the amount of dirt tracked into your home. Be sure to clean these periodically to ensure their utmost effectiveness.

  Carpet cleaning is a way to live a heathier life. Nobody wants dust mites, bacteria and other allergens inside their homes. To assure better breathing and reduce colds and health problems. It's great to have some type of carpet cleaning.

   It's different types of bacteria that will enter your home from the bottom of your shoes. Dirt will soil onto your carpet cause you to weaken fibers if not properly cleaned. Properly cleaning will help carpet last longer. It's also promotes a healthy Enviromint