International Janitorial Cleaning Services Association

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What is a Good Customer Service

10 Sep 2018 11:27 PM | ian Tenido

     Good customer service means helping customers efficiently, in a friendly manner. It’s essential to be able to handle issues for customers and do your best to ensure they are satisfied. Providing good service is one of the most important things that can set your business apart from the others of its kind.

      In my experience, good customer service is always being positive and willing to assist your customers to the best of your ability. I remember one customer in particular, from early in my career, who I spent a tremendous amount of time with, helping to outfit her home office with electronics. She was working with a limited budget, but wanted to start with quality merchandise she could add to as her business grew. She thanked me and took the time to send a note to my supervisor the next day. I don’t think I realized until that point how much people appreciate good customer service.

      IJCSA put their customer as their main priority and always make sure that they get the best service and satisfaction expected from their respected companies. Professionalism is also practice to create a good first impression to the customers of the company.

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